ServiceNetwork

ServiceNetwork

ServiceCentral
+
+

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About

Invoice and order exchange, invoice automation, and procurement solutions for an efficient B2B flow. Service provider and network operator in one, OpusCapita is a leading European provider of cloud-based solutions that help businesses manage their procurement, supply chain, accounts payable and accounts receivable processes - for lower costs and better compliance and control. Our expanding Business Network connects you to all your B2B trading partners via single connection both on the supply and purchasing sides. Our network interoperability covers, in addition to the OpusCapita network, EDI direct connections, other service providers, invoice-key in and PO flip for small suppliers, as well as PEPPOL orders, invoices, and more. Our sell-side solutions cover order-to-cash messaging and invoice sending via all channels and formats. Our buy-side solutions cover procurement, purchase-to-pay messaging, invoice receiving, and AP automation for invoice handling, PO matching and more.

About

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B buying and selling; supply chain, accounts payable, accounts receivable, procurement

Audience

Networking contractors looking for a software solution to deliver better third-party services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

OpusCapita
Northern Europe, DACH, USA
www.opuscapita.com

Company Information

ServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/

Alternatives

Alternatives

Categories

Categories

Warranty Management Features

Contract Management Supported
Eligibility Verification Supported
For Field Service Supported
For General Contractors Not Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Integrations

Peppol Supported

Integrations

Peppol Not Supported
Claim OpusCapita and update features and information
Claim OpusCapita and update features and information
Claim ServiceNetwork and update features and information
Claim ServiceNetwork and update features and information