OptiOpAt the touch of a button
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WoodWing ScientaWoodWing
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Related Products
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About
The first step is measurement. We find that clients regularly monitor the customer service delivered by their people by listening to calls or reviewing chats or Twitter and Facebook posts. The results are often saved in spreadsheets and after a few weeks this becomes so burdensome to reliably and effectively mine for information that the quality program fails. OptiOp allows you to easily create and maintain your evaluation forms; perform evaluations quickly and simply across any number of skills or media channels; meet with employees and give feedback and record and track action items; measure the turnaround time for giving feedback and close the loop with employees signing off on receiving feedback. Use the chatbot to request a demo. The benefits don't stop there - for maximum effect, measurement and feedback must be applied consistently so OptiOp allows you to perform calibration sessions efficiently, bringing your evaluation or quality assurance team together.
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About
WoodWing Scienta is a quality management software platform that helps organizations capture, organize, and improve knowledge, processes, and compliance through collaborative information management. The platform enables employees to create, access, update, and share process documentation, manuals, guidelines, templates, and handbooks from one centralized system. Scienta promotes consistent workflows by making current processes easy to find and follow, helping organizations improve operational quality and simplify audits. It also supports continuous improvement by encouraging employees to contribute feedback and enhance organizational knowledge over time. The platform includes capabilities for quality management, knowledge management, process management, and employee engagement within a single solution. WoodWing Scienta helps organizations standardize operations, strengthen compliance, and build a culture of continuous quality improvement.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and enterprises looking for a solution to perform calibration sessions and improve quality assurance
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Audience
WoodWing Scienta is ideal for organizations, quality managers, compliance teams, process owners, and regulated industries seeking a collaborative platform for quality management, knowledge management, process documentation, and continuous improvement
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
€146/month/10 users
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAt the touch of a button
Founded: 2013
United Kingdom
www.optiop.com
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Company InformationWoodWing
Founded: 2000
Netherlands
www.woodwing.com/nl/producten/woodwing-scienta
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Categories |
Categories |
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Integrations
Facebook
X (Twitter)
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