OptiOp

OptiOp

At the touch of a button
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About

The first step is measurement. We find that clients regularly monitor the customer service delivered by their people by listening to calls or reviewing chats or Twitter and Facebook posts. The results are often saved in spreadsheets and after a few weeks this becomes so burdensome to reliably and effectively mine for information that the quality program fails. OptiOp allows you to easily create and maintain your evaluation forms; perform evaluations quickly and simply across any number of skills or media channels; meet with employees and give feedback and record and track action items; measure the turnaround time for giving feedback and close the loop with employees signing off on receiving feedback. Use the chatbot to request a demo. The benefits don't stop there - for maximum effect, measurement and feedback must be applied consistently so OptiOp allows you to perform calibration sessions efficiently, bringing your evaluation or quality assurance team together.

About

SimplyPulse helps companies measure, understand, and improve employee engagement through smart and simple pulse measurements, eNPS, and customized surveys. Measuring employee engagement is key to a successful workplace. By regularly collecting feedback, you can gain real-time insights into your employees' wellbeing and challenges. This will help you strengthen your work culture, improve well-being and retain talented employees. Engaged employees drive both innovation and growth! SimplyPulse help companies create an engaged and successful workplace through insight-driven and flexible employee feedback.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies and enterprises looking for a solution to perform calibration sessions and improve quality assurance

Audience

HR teams, managers, and businesses looking to improve employee engagement, gather feedback through surveys, and foster a more engaged, productive workplace

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$2.3/user/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

At the touch of a button
Founded: 2013
United Kingdom
www.optiop.com

Company Information

SimplyPulse
Sweden
www.simplypulse.io

Alternatives

TelStrat QM

TelStrat QM

Serenova

Alternatives

Total Lean Management (TLM) Software

Total Lean Management (TLM) Software

Lean & Mean Business Systems
SpheraCloud

SpheraCloud

Sphera

Categories

Categories

Employee Survey Supported
NPS Supported

Integrations

Facebook Supported
X (Twitter) Supported

Integrations

Facebook Not Supported
X (Twitter) Not Supported
Claim OptiOp and update features and information
Claim OptiOp and update features and information
Claim SimplyPulse and update features and information
Claim SimplyPulse and update features and information