OptiMantra vs. Rimo Health Comparison


OptiMantra	Rimo Health	+	+
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About OptiMantra is an EMR and practice management platform focused on helping integrative and wellness practices. It serves individual and multi-modality group practices of direct and primary care providers, acupuncturists, nurse practitioners, naturopaths, chiropractors, massage therapists, PTs, dieticians and nutritionists, aesthetics, and others across the US and Canada. It is a HIPAA and PHIPA-compliant platform and is highly adaptable and robust - it includes online appointment booking, patient messaging and email reminders, a patient portal, intake forms and customizable charting, integrated payment processing, integrated labs and imaging, insurance billing, in-program tele-health, inventory management, and more. The platform is cloud-based and accessible and usable via any desktop, laptop, tablet or phone with internet access.	About Rimo Health is a vendor‑agnostic telehealth and ecommerce platform that powers direct‑to‑consumer healthcare brands with a fully integrated solution for patient acquisition, clinical care, and medication fulfillment. Built with a dedicated codebase for unlimited customization, it delivers an end‑to‑end patient experience, from branded online storefronts and intake forms through HIPAA‑compliant virtual consultations and provider matching to e‑prescribing, pharmacy integration, and door‑to‑door medication delivery, all within a single, secure environment. The platform includes a doctor portal, patient portal with standard and customizable intakes, subscription and treatment management dashboards, automated provider matching based on licensing and specialty, lab ordering and results integration, analytics and data export tools, and seamless connections to any payment processor or pharmacy network without hidden markups.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Designed for integrative and wellness practices, OptiMantra supports direct and primary care, functional medicine, NPs, NDs, DCs, LAcs and TCM, therapists, massage, aesthetics, nutritionists, and more	Audience Healthcare entrepreneurs and brands seeking a solution that seamlessly combines online storefronts, virtual care, e‑prescribing and fulfillment under one roof
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99 per month $99 monthly for the first practitioner +$49 ‍per additional practitioner Discounts available for students, NPs, and part-time or community clinics Some additional 3rd party charges for faxing, eprescribing, insurance billing, and two-way and group texting Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 3.0 / 5 ease 3.0 / 5 features 3.0 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews
Pros & Cons from Real Users Pros I have served as an external consultant for several practices implementing OptiMantra. The platform is really customizable - we've been able to set up individual intakes and charting templates, email and text templates, and calendar configurations for clients. OptiMantra also has a robust library of templates that we have been able to leverage to get clinics started. OptiMantra has e-prescribing, insurance billing, and integrations with tons of different labs, which has made it easy for practices to manage workflow and track everything centrally. Very comprehensive intake and charting workflows, HIPAA-compliant teleheath and patient portal, analytics and tasks to keep my practice on track very responsive customer service, eprescribing, payment processing, and other integrations so I only need to use one screen for everything Cons The OptiMantra team has been responsive and is routinely delivering new features and updates, so I have not had or heard of any major issues with the product. Took me a few days to get everything set up (though their team ported over all my intake notes and charts for free!)	Pros & Cons from Real Users Pros From an operational standpoint, Rimo has been a strong all-in-one infrastructure layer for launching and scaling telehealth workflows. What works well: * The platform significantly reduces the need to stitch together multiple vendors (EMR, billing, pharmacy, and patient flow tools). * Speed to launch is a major advantage; setup and deployment are noticeably faster compared to more fragmented stacks. * The flexibility in structuring clinical workflows (video, async care, labs, prescribing, and fulfillment) makes it easy to adapt to different telehealth verticals. * Billing and operational tooling are tightly integrated, which simplifies day-to-day management and reduces operational overhead. * The system is built in a way that allows teams to scale without constantly reworking their backend infrastructure. Nothing the platform did not make me happy i have nothing good to say about them please read the cons listed below. Cons Areas to be mindful of: * Because the platform is modular and configurable, teams that are not operationally clear on their workflows may need some initial guidance during setup. * Like any full-stack system, taking advantage of all capabilities requires some onboarding and internal alignment. Hidden fees they never disclose upfront, then they lock you in so you can't bring your own doctor or pharmacy or leave without a fight. On top of that they claim to be HIPAA compliant and they absolutely are not. Stay far away total bait and switch.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information OptiMantra Founded: 2012 United States www.optimantra.com	Company Information Rimo Health United States rimohealth.com
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Categories Chiropractic Clinic Management e-Prescribing Electronic Medical Records (EMR) Insurance Billing Medical Billing Medical Lab Medical Practice Management Medical Scheduling Medical Spa Mental Health Occupational Therapy Ophthalmology Optometry Patient Check-in Kiosk Patient Engagement Patient Intake Patient Portal Pediatric Physical Therapy Plastic Surgery Podiatry Telemedicine Therapy	Categories Telemedicine
Telemedicine Features Appointment Reminders Appointment Scheduling Chat / Messaging E-Prescribing For Medical Purposes HIPAA Compliant Multi-Provider Practice Online Forms Patient Queue Management Practice Management Remote Treatment Plans Teleradiology Video Conferencing Show More Features Chiropractic Features Appointment Management Billing & Invoicing Claims Management EHR Certified Outcome Assessments Patient Account Management Patient Records SOAP Notes Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition Medical Billing Features Claims Processing Claims Scrubbing Code & Charge Entry Compliance Tracking Customizable Dashboard Dunning Management Invoice History Patient Eligibility Checks Practice Management Quotes/Estimates Remittance Advice Medical Lab Features Audit Trail Data Analysis Auditing Data Security EMR Interface Fax Management Lab Instrument Interface Multi-Location Printing Online Instrumentation Physician Test Panels Procedure-Based Billing Sample Tracking Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Medical Scheduling Features Appointment Management Billing & Invoicing Drag & Drop Facility Scheduling Multi-Location No-Show Tracking On Call Scheduling Patient Records Patient Scheduling Physician Management Recurring Appointments Self Service Portal Staff Scheduling Medical Spa Features Appointment Management Before & After Pictures Client Management Gift Card Management HIPAA Compliant Inventory Management Package Creation Mental Health Features Appointment Reminders Appointment Scheduling Assessment & Treatment Plans Billing & Invoicing Claims Management E-Prescribing EDI EMR / EHR HIPAA Compliant Inpatient / Residential Multi-Provider Practice Patient Portal Personnel Management Progress Notes Single Provider Practice Occupational Therapy Features Assessment Management Billing & Invoicing Care Plan Management Insurance Management Patient Records Patient Registration Patient Scheduling Practice Management Progress Tracking Optometry Features Appointment Management Insurance Management Inventory Management Patient Records Recall Tracking Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management Patient Portal Features Appointment Confirmations Appointment Scheduling Bill Payment Care Plans Care Summaries EHR-Agnostic Health Record Access Intake Forms Lab Results Prescription Renewals Secure Messaging Video Consultations Pediatric Features Admissions Management Billing & Invoicing Charge Capture Clinical Notes Code Processing Custom Bundles Electronic Health Record HIPAA Compliant Practice Management Scheduling SMS Messaging Vaccine Management Physical Therapy Features Activity Monitoring Appointment Management Assessments Billing & Invoicing Exercise Management Insurance Management Multi-Location Patient Records Practice Management Progress Notes Treatment Plans Plastic Surgery Features Appointment Management Before & After Pictures Claims Management Inventory Management Patient Billing Patient Flow Management Patient Portal Patient Records Management Scheduling Podiatry Features Appointment Management Patient Records e-Prescribing Features Clinical Alerts Drug Reference Database Electronic Prior Authorization EPCS Formulary Management Medication History Prescription Cancellation Prescription Renewals Refill Management
Integrations Amazon Web Services (AWS) Authorize.Net Box Change Healthcare Data & Analytics EHR 24/7® Eligible Mailchimp SendGrid Sfax Slack Stax Stripe Wellevate eFax Corporate Show More Integrations View All 13 Integrations	Integrations Amazon Web Services (AWS) Authorize.Net Box Change Healthcare Data & Analytics EHR 24/7® Eligible Mailchimp SendGrid Sfax Slack Stax Stripe Wellevate eFax Corporate Show More Integrations View All 1 Integration
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