Operto Teams

Operto Teams

Operto Guest Technologies
STAY

STAY

Stay App
+
+

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About

Trusted by thousands, Operto Teams (formerly VRScheduler) puts everything you need to get your vacation rental, hotel or cleaning service work done in one place. It's the calm, organized way to manage your cleaning and maintenance staff. Automated scheduling, mobile staff dashboards, checklists, images and laundry reports make sure your jobs get done right. Payroll and billing features save you even more time. Operto Teams communicates directly with over 40 property management software (like Guesty and Cloudbeds) through API to gain access to property and booking information. Task automation saves time and mistakes. Auto-create tasks for each new booking based on custom rules. Set unlimited rules based on check-in, check-out, mid-stay, mid-vacancy and on a set schedule. Assign default staff and estimate time to complete. Schedule a demo today to see how customers create a calmer workflow using Operto Teams.

About

Add all the information about your services and facilities in the Digital Guest Directory and configure the Booking Systems you need. Customize your Guest App with your look & feel to reinforce your brand. With just that your app will be ready to be used by your guests. Reply to your guests’ requests, send direct messages to inform them and analyze the data to make better decisions for your hotel. Provide them with an easy to use app with real time information which they can use to comfortably manage anything they need during their stay. All from their own smartphones and without downloads. Centralize all your guests’ requests and control the status of each task in real time, also from the staff’s own smartphone. Send direct messages to your clients to inform them about the status of the management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Vacation rental property managers, cleaning companies, hot tub and spa service companies

Audience

Guest Experience solution for hotels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$70/month
$70/mo. up to 10 properties $7/mo. ea addl
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This software represents for us complete organization and efficiency. It allows for our priority of healthy communication and simply does everything we need in the business of maintaining hot tubs for both private and vacation rental properties.
  • I like that the software is easy to navigate. When creating tasks, rules, the step by step instructions help out a lot.
  • Jill and her team are always on-hand for support and to provide assistance and/or improvement suggestions. Constantly improving the product with new innovations. Automated scheduling makes plannings daily tasks and seasonal projects effortless. Customizing checklists per property. Easy to use reporting tools and tracking property maintenance issues.
  • From the first meeting it was clear to us that Operto Teams would be the perfect fit for our growing business. Jill and the team are very customer focussed and they have thought of everything to ensure that the software seamlessly reduces the workload by organising tasks and allow our team members to focus on delivering a great customer service.
  • Simple to use, efficient support, happy staff! Operto Teams has revolutionised our business and increased our productivity by 90%. The features included work for so many applications, this product would suit so many businesses. It integrates with most channel managers and they were happy to work with our developers to integrate new ones.

Cons

  • It does everything we need it to! For our business model it works really well.
  • Not much dislike. If I had to pick one thing it would be that it needs more features, like inventory.
  • There's not much I don't like about this product. A few design features could be improved upon.
  • When first using the software there can be a lot of information to take in while you are getting used to how things work but the help articles are really good and the team offer a lot of support too.
  • Genuinely can’t think of any cons! The process of setup was flawless and the team have helped us whenever we have had any stumbles along the way.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Operto Guest Technologies
Founded: 2016
United States
operto.com/teams/

Company Information

Stay App
Founded: 2012
Spain
stay-app.com

Alternatives

Alternatives

Oprivia

Oprivia

Brander Consulting
INTELITY

INTELITY

Intelity

Categories

Categories

Cleaning Services Features

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Rental Property Management Features

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Vacation Rental Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

365Villas
Airbnb
Booking Automation
BrightSide
Cloudbeds
Direct
Escapia
Guesty
Hostfully
Hosthub
Kigo
Lodgable
Lodgix
RNS Vacation Rental Software
Smoobu
Streamline
Vrbo
WebRezPro
iGMS

Integrations

365Villas
Airbnb
Booking Automation
BrightSide
Cloudbeds
Direct
Escapia
Guesty
Hostfully
Hosthub
Kigo
Lodgable
Lodgix
RNS Vacation Rental Software
Smoobu
Streamline
Vrbo
WebRezPro
iGMS
Claim Operto Teams and update features and information
Claim Operto Teams and update features and information
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Claim STAY and update features and information