Operto Teams

Operto Teams

Operto Guest Technologies
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About

Trusted by thousands, Operto Teams (formerly VRScheduler) puts everything you need to get your vacation rental, hotel or cleaning service work done in one place. It's the calm, organized way to manage your cleaning and maintenance staff. Automated scheduling, mobile staff dashboards, checklists, images and laundry reports make sure your jobs get done right. Payroll and billing features save you even more time. Operto Teams communicates directly with over 40 property management software (like Guesty and Cloudbeds) through API to gain access to property and booking information. Task automation saves time and mistakes. Auto-create tasks for each new booking based on custom rules. Set unlimited rules based on check-in, check-out, mid-stay, mid-vacancy and on a set schedule. Assign default staff and estimate time to complete. Schedule a demo today to see how customers create a calmer workflow using Operto Teams.

About

ProhostAI is an AI assistant built specifically for short-term rental hosts that automates guest messaging, maintenance, cleaning, and revenue tasks across listing platforms. It generates instant, context-aware reply suggestions to guest messages based on listing data, message history and local context; it transforms guest communication and reviews into maintenance or cleaning tasks and auto-assigns them to team members; it schedules and tracks turnover cleanings with checklists and timestamped photos; it crafts digital guidebooks tailored to each property; it continuously learns with an AI memory to improve over time; it can detect “gap nights” and automatically propose upsell offers (late checkouts, rentals, experiences) to monetize idle inventory; it aggregates multicalendar views to track bookings, tasks, and availability in one interface; it supports team collaboration, contact/vendor management, analytics, and earnings dashboards.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Vacation rental property managers, cleaning companies, hot tub and spa service companies

Audience

Hosts and short-term rental operators requiring a tool to automate guest interaction, property maintenance, and revenue optimization across their listings

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$70/month
$70/mo. up to 10 properties $7/mo. ea addl
Free Version Not Supported
Free Trial Not Supported

Pricing

$15 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This software represents for us complete organization and efficiency. It allows for our priority of healthy communication and simply does everything we need in the business of maintaining hot tubs for both private and vacation rental properties.
  • I like that the software is easy to navigate. When creating tasks, rules, the step by step instructions help out a lot.
  • Jill and her team are always on-hand for support and to provide assistance and/or improvement suggestions. Constantly improving the product with new innovations. Automated scheduling makes plannings daily tasks and seasonal projects effortless. Customizing checklists per property. Easy to use reporting tools and tracking property maintenance issues.
  • From the first meeting it was clear to us that Operto Teams would be the perfect fit for our growing business. Jill and the team are very customer focussed and they have thought of everything to ensure that the software seamlessly reduces the workload by organising tasks and allow our team members to focus on delivering a great customer service.
  • Simple to use, efficient support, happy staff! Operto Teams has revolutionised our business and increased our productivity by 90%. The features included work for so many applications, this product would suit so many businesses. It integrates with most channel managers and they were happy to work with our developers to integrate new ones.

Cons

  • It does everything we need it to! For our business model it works really well.
  • Not much dislike. If I had to pick one thing it would be that it needs more features, like inventory.
  • There's not much I don't like about this product. A few design features could be improved upon.
  • When first using the software there can be a lot of information to take in while you are getting used to how things work but the help articles are really good and the team offer a lot of support too.
  • Genuinely can’t think of any cons! The process of setup was flawless and the team have helped us whenever we have had any stumbles along the way.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Operto Guest Technologies
Founded: 2016
United States
operto.com/teams/

Company Information

ProhostAI
United States
www.prohost.ai/

Alternatives

Alternatives

Oprivia

Oprivia

Brander Consulting
TravelPal

TravelPal

TravelPal Inc.

Categories

Categories

AI Assistants Supported
Vacation Rental Supported

Vacation Rental Features

Contact Management Not Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Not Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Supported
Payment Processing Not Supported
Property Database Supported
Reservations Management Not Supported
Vendor Management Supported
Work Order Management Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Not Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Employee Scheduling Features

Appointment Management Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Not Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Not Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Not Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Hospitality Property Management Features

Built-in Accounting Not Supported
Catering Not Supported
CRM Not Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Supported
Loyalty Program Not Supported
Maintenance Management Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Rental Property Management Features

Credit Check Not Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Not Supported
Tenant Management Not Supported
Tenant Portal Not Supported
Tenant Screening Not Supported
Vacancy Tracking Not Supported
Website Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

Airbnb Supported
Guesty Supported
Hostaway Supported
Avantio Supported
Booking Automation Supported
BrightSide Supported
CiiRUS Supported
Cloudbeds Supported
Direct Supported
Escapia Supported
Hospitable Not Supported
Hosthub Supported
Kigo Supported
Lodgify Supported
OwnerRez Not Supported
Smily Supported
Smoobu Supported
Vrbo Supported
WebRezPro Supported
iGMS Supported

Integrations

Airbnb Supported
Guesty Supported
Hostaway Supported
Avantio Not Supported
Booking Automation Not Supported
BrightSide Not Supported
CiiRUS Not Supported
Cloudbeds Not Supported
Direct Not Supported
Escapia Not Supported
Hospitable Supported
Hosthub Not Supported
Kigo Not Supported
Lodgify Not Supported
OwnerRez Supported
Smily Not Supported
Smoobu Not Supported
Vrbo Not Supported
WebRezPro Not Supported
iGMS Not Supported
Claim Operto Teams and update features and information
Claim Operto Teams and update features and information
Claim ProhostAI and update features and information
Claim ProhostAI and update features and information