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About

OpenUnit is a complete set of tools that gives storage operators the things they need most—a powerful online presence, reservation system, merchant solutions, and management software to simplify running a storage business. Understand customer data and act on it with pre-built segments like top locations, common tags, and even customer lifetime value. Reach your customers in new ways online, and custom design your online store and checkout experience to match your brand. Accept payments every way your customers want to pay, and increase in-store purchases with Point-of-Sale (POS) software. OpenUnit is much more than just management software—we’re a partner. Every OpenUnit account includes a complete set of management tools to ensure you and your team are set up for success.

About

Welcome to WebSelfStorage Business Platform®, the only fully integrated management software that allows you to manage your facility online, anywhere, anytime. This affordable, web-based platform functions across all devices seamlessly and in real time. Plus, we're the industry's only fully integrated platform with online advertising and reservations, online and automated customer payments, tenant insurance and more. Accessible on any mobile, tablet or desktop device on any browser; no need to download, install or update your software. Manage your facility from any device anywhere at any time! We offer the lowest payment processing rates in the industry. You can accept and transact all major credit and debit cards, as well as electronic check payments directly within the software. Our customer portal allows your tenants to pay and manage their accounts online. Fully integrated payment processing means no third-party merchants to work with and no hidden fees.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Anyone searching for a Self Storage solution

Audience

Businesses searching for a solution to increase occupancy

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

2.9% + 30¢ per card transaction
Free Version Not Supported
Free Trial Supported

Pricing

$34.95 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • I own a 200+ unit facility and switched to OpenUnit after a great demo with the owner, Taylor. The “Shopify for storage” pitch, free-for-owners model, and quick website sounded perfect. We gave it a full year. Unfortunately, it didn’t deliver. The website template and built-in Stripe are nice, but everything else feels unfinished.

Cons

  • Main Issues We Ran Into • Promised “game-changing” reports never arrived — still super basic after 12 months • Auto-pay declined cards require manual re-runs every month (no bulk retry) • No multi-location or head-office reporting • Support takes 2–4 days for even simple things like transfer a person to different unit (30 seconds to do on SiteLink) • Delinquency list is full of $0 “ghost” balances; reconciliation is a mess • Reports can’t be sorted, filtered, or exported properly • Mobile phone integration doesn’t show caller ID so if you miss the call, you can’t call them back • Stripe payouts took 14–15 days at first (not the advertised 4) • Website is fast to launch but zero real SEO/PPC help despite ads claiming it • Owner went from charming to dismissive when we raised problems My bookkeeper literally laughed at their “simplified reporting” claim. The Worst Part After we canceled and switched, they’re still using our facility name and logo on their site despite REPEATED requests to remove it. Our lawyers are now taking action.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

OpenUnit
Founded: 2019
Canada
www.openunit.com

Company Information

U-Haul
Founded: 2001
United States
webselfstorage.com

Alternatives

storEDGE

storEDGE

storEDGE by Storable

Alternatives

6Storage

6Storage

6Storage Software Solutions
Storage Commander Cloud

Storage Commander Cloud

Storage Commander Software
QuikStor Cloud

QuikStor Cloud

QuikStor
DomicoCloud

DomicoCloud

DomicoCloud by Domico Self Storage Software
QuikStor Cloud

QuikStor Cloud

QuikStor

Categories

Self Storage Supported

Categories

Self Storage Supported

Self Storage Features

Customer Management Supported
Deposit Tracking Supported
Gate/Access Control Supported
Interactive Property Map Supported
Late Fee Calculation Supported
Lead Management Not Supported
Move-In / Move-Out Wizard Supported
Multi-Location Supported

Integrations

Automated Storage Call Center Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Quicken Not Supported

Integrations

Automated Storage Call Center Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Quicken Supported
Claim OpenUnit and update features and information
Claim OpenUnit and update features and information
Claim WebSelfStorage and update features and information
Claim WebSelfStorage and update features and information