OpenUnit vs. Tenant Comparison


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About OpenUnit is a complete set of tools that gives storage operators the things they need most—a powerful online presence, reservation system, merchant solutions, and management software to simplify running a storage business. Understand customer data and act on it with pre-built segments like top locations, common tags, and even customer lifetime value. Reach your customers in new ways online, and custom design your online store and checkout experience to match your brand. Accept payments every way your customers want to pay, and increase in-store purchases with Point-of-Sale (POS) software. OpenUnit is much more than just management software—we’re a partner. Every OpenUnit account includes a complete set of management tools to ensure you and your team are set up for success.	About Tenant offers a cloud-based, vertically integrated self-storage platform designed to run every aspect of a storage business from a single system, replacing manual, siloed tools with unified property management, ecommerce, and operational solutions built specifically for the self-storage industry. Its core products include Hummingbird, a property management system that automates daily workflows from move-ins to delinquencies and supports remote management; Mariposa, high-performance websites with full online reservation and rental capabilities to convert more tenants; and Nectar, a central data connector that syncs products, vendors, and online experiences in real time. It also includes digital marketing services to increase visibility and lead generation, integrated payments, mobile task management tools to streamline field operations, and membership services that help independent operators compete with larger players.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Anyone searching for a Self Storage solution	Audience Self-storage operators and facility owners wanting to manage operations, online rentals, marketing, and tenant experiences efficiently
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing 2.9% + 30¢ per card transaction Free Version Not Supported Free Trial Supported	Pricing $199 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 features 1.0 / 5 design 2.0 / 5 support 2.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I own a 200+ unit facility and switched to OpenUnit after a great demo with the owner, Taylor. The “Shopify for storage” pitch, free-for-owners model, and quick website sounded perfect. We gave it a full year. Unfortunately, it didn’t deliver. The website template and built-in Stripe are nice, but everything else feels unfinished. Cons Main Issues We Ran Into • Promised “game-changing” reports never arrived — still super basic after 12 months • Auto-pay declined cards require manual re-runs every month (no bulk retry) • No multi-location or head-office reporting • Support takes 2–4 days for even simple things like transfer a person to different unit (30 seconds to do on SiteLink) • Delinquency list is full of $0 “ghost” balances; reconciliation is a mess • Reports can’t be sorted, filtered, or exported properly • Mobile phone integration doesn’t show caller ID so if you miss the call, you can’t call them back • Stripe payouts took 14–15 days at first (not the advertised 4) • Website is fast to launch but zero real SEO/PPC help despite ads claiming it • Owner went from charming to dismissive when we raised problems My bookkeeper literally laughed at their “simplified reporting” claim. The Worst Part After we canceled and switched, they’re still using our facility name and logo on their site despite REPEATED requests to remove it. Our lawyers are now taking action.
Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information OpenUnit Founded: 2019 Canada www.openunit.com	Company Information Tenant Founded: 2019 United States www.tenantinc.com
Alternatives storEDGE storEDGE by Storable	Alternatives Storage Facility Creator
RapidStor	DaVinci Lock DaVinci Solutions
QuikStor Cloud QuikStor	QuikStor Cloud QuikStor
Unit Manager Pro	Unit Manager Pro
Calcumate View All	Automated Storage Call Center View All
Categories Self Storage Supported	Categories Self Storage Supported

Integrations Bid13 Not Supported Birdeye Not Supported Brivo Not Supported Chartio Not Supported CloudFuze Not Supported Domo Not Supported Incode Not Supported LiveSwitch Not Supported Looker Not Supported Microsoft Power BI Not Supported Moody's Analytics Not Supported Prorize Pricing AI Platform Not Supported Qlik Compose Not Supported RMail Not Supported Swivl Not Supported Tableau Not Supported WinSen Property Manager Not Supported Yext Not Supported Zion Call Management Not Supported Show More Integrations	Integrations Bid13 Supported Birdeye Supported Brivo Supported Chartio Supported CloudFuze Supported Domo Supported Incode Supported LiveSwitch Supported Looker Supported Microsoft Power BI Supported Moody's Analytics Supported Prorize Pricing AI Platform Supported Qlik Compose Supported RMail Supported Swivl Supported Tableau Supported WinSen Property Manager Supported Yext Supported Zion Call Management Supported Show More Integrations View All 19 Integrations
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