OpenTouch Session Border ControllerAlcatel-Lucent Enterprise
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About
The OpenTouch Session Border Controller (SBC) by Alcatel-Lucent Enterprise is a highly secure software solution designed to protect SIP trunks and enterprise communications. It serves as the demarcation point between the enterprise and SIP trunking providers, safeguarding against malicious VoIP attacks, SIP denial of service, fraud, and eavesdropping. The OpenTouch SBC offers secure and scalable SIP/media connectivity, including audio transcoding and network address translation (NAT) traversal for audio and video communications. It ensures cost-effective, secure conversations over the internet and with SIP service providers. The SBC features web-based management with built-in configuration templates, allowing settings and protocol adaptations for certified SIP trunking providers to be configured in a few clicks. It provides cost-effective interoperability by offering protocol adaptations for many SIP trunking providers.
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About
VestaCall is an AI-powered cloud contact center and UCaaS provider offering global voice termination, SIP trunking, and intelligent business phone systems. It helps businesses stop losing revenue to missed calls and poor customer experience by bringing voice, routing, analytics, automation, and customer communication tools into one cloud-based system. Its products include Cloud PBX, SIP Trunking, Conversational AI, Cloud Contact Center, and Live Analytics, supporting use cases such as inbound support, outbound sales, global remote teams, and enterprise communications. VestaCall’s Cloud PBX provides an enterprise-grade virtual phone system with global coverage in 100+ countries, HD voice quality, mobile and desktop apps, auto-attendant with multi-level IVR menus, real-time call analytics, team messaging, call recording, and AI-powered transcription.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Mid-sized and large organizations in need of a solution to protect their SIP-based communications and ensure business continuity
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Audience
Growing service, sales, and support teams that need AI-powered business calling, cloud contact center tools, and reliable customer communication across locations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlcatel-Lucent Enterprise
Founded: 2014
France
www.al-enterprise.com/en/products/communications-management-security/opentouch-session-border-controller
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Company InformationVestaCall
Founded: 2015
China
vestacall.com
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Integrations
HubSpot CRM
Salesforce
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