OpenText Functional TestingOpenText
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QfinitiOpenText CEM
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Related Products
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About
OpenText Functional Testing is an AI-powered automation tool that accelerates functional and regression testing across a wide range of enterprise applications. It supports testing for desktop, web, mobile, mainframe, composite, and packaged apps, covering both UI and API layers. The platform leverages AI-based machine learning and advanced OCR for robust object recognition and natural language scripting. It enables cross-browser testing by allowing scripts to run seamlessly across multiple browser types and versions. Parallel testing capabilities speed up execution by running multiple tests simultaneously and integrating with CI/CD pipelines. OpenText Functional Testing promotes collaboration through reusable actions and supports a fully integrated DevOps toolchain.
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About
OpenText™ Qfiniti is a unified, centrally managed suite of workforce optimization solutions for multichannel interaction analysis, offering real-time agent support and call center performance management capabilities. Qfiniti automatically delivers relevant, accessible and actionable customer intelligence to allow organizations to better understand customer interactions and deliver outstanding service across the globe. Deployed on-premises or on the cloud, Qfiniti integrates with most contact center telephony systems and CcaaS vendors, such as Amazon Connect, Twilio, RingCentral and Genesys. Offers performance assessment capabilities to identify coaching opportunities. Allows users to create and modify evaluations online with easy-to-use scoring and navigation features. Uses unique agent rankings, skills, seniority and availability to support scheduling,and allows users to forecast staffing requirements and accurately schedule single and multi-skilled agents.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Enterprise development and testing teams seeking AI-driven, comprehensive functional and regression test automation across diverse application types with DevOps integration
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Audience
Businesses and companies in need of a contact center workforce optimization solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOpenText
Founded: 1991
Canada
www.opentext.com/products/functional-testing
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Company InformationOpenText CEM
Founded: 1991
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/contact-center-workforce-optimization/opentext-qfiniti
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Alternatives |
Alternatives |
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Categories |
Categories |
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Functional Testing Features
Automated Testing
Interface Testing
Regression Testing
Reporting / Analytics
Sanity Testing
Smoke Testing
System Testing
Unit Testing
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Integrations
Amazon Connect
Digital.ai Release
Genesys Cloud CX
Klaros-Testmanagement
OpenText Functional Testing Lab for Mobile and Web
RemoteLaunch
RingCentral RingCX
Tosca
Twilio
aqua cloud
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Integrations
Amazon Connect
Digital.ai Release
Genesys Cloud CX
Klaros-Testmanagement
OpenText Functional Testing Lab for Mobile and Web
RemoteLaunch
RingCentral RingCX
Tosca
Twilio
aqua cloud
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