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About

OpenText Experience Aviator is an AI foundation for creating contextual, personalized, and relevant customer communications and experiences at scale. Built into OpenText Experience Cloud, it applies generative AI, image AI, and content analysis directly where customer experience teams work, helping marketers, communicators, and customer success teams generate content, manage digital assets, and improve customer interactions. Teams can create new content or update existing material for greater simplicity, clarity, empathy, and consistency while maintaining a unified brand voice. Generative AI is embedded directly into OpenText Communications authoring workflows, allowing teams to create personalized communications grounded in trusted enterprise content and customer data. Experience Aviator can also generate web pages and digital assets, repurpose content across formats, and help teams produce faster first drafts with fewer manual revisions.

About

involve.ai is a no-code platform to unify all your fragmented customer data in an early warning dashboard. Scale efficiently without adding dozens of new CSMs or data analysts. Get complete visibility of your customers by unifying all your fragmented data so you can scale your customer experience. Personalized recommendations for action across the entire customer journey to know exactly which customers to prioritize every day and become proactive. Sentiment analyses deliver accurate customer health, helping you identify churn risk and upsell/ cross-sell opportunities way before they happen. Historical data analysis creates recommended Segmentation and Benchmarking to identify leading indicators.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketing, communications, and customer experience teams wanting to create, personalize, manage, and deliver AI-assisted content and digital experiences at scale

Audience

Customer Intelligence platform that gives teams complete visibility into all their customers, allowing them to drive more revenue through smarter renewals and upsells

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/aviator-ai/experience-aviator

Company Information

involve.ai
Founded: 2019
United States
www.involve.ai/

Alternatives

No Alternatives

Alternatives

Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Not Supported
Customer Engagement Not Supported
Customer Lifecycle Management Not Supported
Health Score Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Integrations

Box Not Supported
Domo Not Supported
Google Drive Not Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Jira Not Supported
Looker Not Supported
Mailchimp Not Supported
Microsoft Dynamics 365 Not Supported
OpenText Aviator Supported
OpenText Aviator Platform Supported
OpenText Aviator Studio Supported
OpenText DevOps Aviator Supported
OpenText Service Management Aviator Supported
SAP ERP Not Supported
Salesforce Not Supported
Snowflake Not Supported
Zendesk Not Supported

Integrations

Box Supported
Domo Supported
Google Drive Supported
Google Sheets Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Jira Supported
Looker Supported
Mailchimp Supported
Microsoft Dynamics 365 Supported
OpenText Aviator Not Supported
OpenText Aviator Platform Not Supported
OpenText Aviator Studio Not Supported
OpenText DevOps Aviator Not Supported
OpenText Service Management Aviator Not Supported
SAP ERP Supported
Salesforce Supported
Snowflake Supported
Zendesk Supported
Claim OpenText Experience Aviator and update features and information
Claim OpenText Experience Aviator and update features and information
Claim involve.ai and update features and information
Claim involve.ai and update features and information