+
+

Related Products

  • Sogolytics
    869 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website
  • AddSearch
    140 Ratings
    Visit Website
  • Canditech
    110 Ratings
    Visit Website
  • Adobe Firefly
    25,030 Ratings
    Visit Website
  • CrankWheel
    229 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • ActiveCampaign
    17,291 Ratings
    Visit Website
  • Hightouch
    484 Ratings
    Visit Website
  • Qloo
    23 Ratings
    Visit Website

About

OpenText Experience Aviator is an AI foundation for creating contextual, personalized, and relevant customer communications and experiences at scale. Built into OpenText Experience Cloud, it applies generative AI, image AI, and content analysis directly where customer experience teams work, helping marketers, communicators, and customer success teams generate content, manage digital assets, and improve customer interactions. Teams can create new content or update existing material for greater simplicity, clarity, empathy, and consistency while maintaining a unified brand voice. Generative AI is embedded directly into OpenText Communications authoring workflows, allowing teams to create personalized communications grounded in trusted enterprise content and customer data. Experience Aviator can also generate web pages and digital assets, repurpose content across formats, and help teams produce faster first drafts with fewer manual revisions.

About

Phano is a composite AI for Customer Success and Account Management teams at B2B SaaS companies. It cross-references each account's signals every day (usage, relationship, support and every other connected source) to surface, ahead of renewal, the accounts at risk of churn and those ready for expansion, with their probable cause and the action to take. Every diagnostic exposes its evidence, contradictions and blind spots, so teams can trust it before acting. Phano also covers client meetings end to end: a brief before every call, live coaching during it, a structured recap written to the CRM and the follow-up email drafted in the inbox. Intelligence is delivered where teams already work: email, Slack, Microsoft Teams, CRM and webhooks, plus API and MCP. The CSM protects the customer base, the Account Manager grows the accounts, from the same diagnostic. Self-serve setup, 30-day free trial, then 99 EUR per month.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketing, communications, and customer experience teams wanting to create, personalize, manage, and deliver AI-assisted content and digital experiences at scale

Audience

Customer Success and Account Management teams at B2B SaaS companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€99/month
Free 30-day trial, no credit card required. Standard plan from 99 EUR per month (up to 100 customer accounts, then 1 EUR per extra account). Composite AI for Customer Success and Account Management: daily cross-signal diagnostics per account plus meeting briefs, live coaching, recaps and follow-up drafts, delivered into your existing tools (email, Slack, Microsoft Teams, CRM, webhook), plus API and MCP access.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/aviator-ai/experience-aviator

Company Information

Phano
Founded: 2026
France
phano.ai/en

Alternatives

No Alternatives

Alternatives

Freshsuccess

Freshsuccess

Freshworks

Categories

Categories

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Not Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Not Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Integrations

HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Teams Not Supported
Microsoft Teams Phone Not Supported
Model Context Protocol (MCP) Not Supported
OpenText Aviator Supported
OpenText Aviator Platform Supported
OpenText Aviator Studio Supported
OpenText DevOps Aviator Supported
OpenText Service Management Aviator Supported
Salesforce Not Supported
Slack Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Teams Supported
Microsoft Teams Phone Supported
Model Context Protocol (MCP) Supported
OpenText Aviator Not Supported
OpenText Aviator Platform Not Supported
OpenText Aviator Studio Not Supported
OpenText DevOps Aviator Not Supported
OpenText Service Management Aviator Not Supported
Salesforce Supported
Slack Supported
Claim OpenText Experience Aviator and update features and information
Claim OpenText Experience Aviator and update features and information
Claim Phano and update features and information
Claim Phano and update features and information