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About

OpenText Aviator is a suite of enterprise AI solutions embedded across OpenText platforms to help organizations automate work, find information, generate content, and make faster decisions using trusted business data. It combines agentic AI with information management so AI can understand an organization’s content, workflows, systems, policies, and goals. Content Aviator provides an intelligent AI content assistant for conversational search, summarization, and knowledge work. DevOps Aviator supports faster application delivery, development, and automated software testing, while Experience Aviator helps marketing and customer success teams create contextual, personalized communications and experiences with generative AI. Fax Aviator can extract information from incoming faxes, route them to the correct destination, populate forms and databases, and trigger workflows automatically. Service Management Aviator helps users, service agents, and IT staff find answers.

About

OpenText Experience Cloud is a comprehensive, composable customer-experience and digital-experience platform that integrates media, communications, messaging, customer data, and content management in a unified environment, delivering seamless, personalized interactions across the entire customer lifecycle. It enables organizations to break down silos between marketing, content, and communication systems, modernize and augment existing tech stacks, and deploy experiences at their own pace, whether they need a full platform or a set of modular capabilities. With built-in AI and generative-AI-powered tools (via OpenText Experience Aviator), Experience Cloud accelerates content creation, personalizes customer communications, streamlines workflows, and helps deliver relevant, context-aware information to customers across channels. It supports omnichannel engagement (email, messaging, web, rich media, etc.), journey orchestration, and unified customer-data handling.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise teams seeking to automate workflows, search and use organizational knowledge, build AI agents, and apply secure generative AI across business operations

Audience

Enterprises seeking a tool to deliver personalized, omnichannel customer experiences, manage digital content and communications, and streamline customer engagement across marketing, sales, and service operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/aviator-ai

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/products/experience-cloud

Alternatives

No Alternatives

Alternatives

OpenText CEM

OpenText CEM

OpenText

Categories

Agentic AI Supported
AI Automation Supported
Generative AI Supported

Categories

Integrations

OpenText Aviator Platform Supported
OpenText Aviator Studio Supported
OpenText DevOps Aviator Supported
OpenText Experience Aviator Supported
OpenText Service Management Aviator Supported

Integrations

OpenText Aviator Platform Not Supported
OpenText Aviator Studio Not Supported
OpenText DevOps Aviator Not Supported
OpenText Experience Aviator Not Supported
OpenText Service Management Aviator Not Supported
Claim OpenText Aviator and update features and information
Claim OpenText Aviator and update features and information
Claim OpenText Experience Cloud and update features and information
Claim OpenText Experience Cloud and update features and information