OpenTempo vs. eClinicalWorks Comparison


OpenTempo	eClinicalWorks	+	+
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About OpenTempo, Inc. provides physician and staff scheduling solutions to support hospitals and health systems nationwide. OpenTempo offers cloud-based tools for staff and call scheduling; time, attendance, and payroll; workforce analytics; patient demand forecasting; and patient acuity management. It enables users to track compensation and cost centers in real-time and provides schedule access via the mobile application. OpenTempo, Inc. was incorporated in 2013 and is based in South Burlington, Vermont.	About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Hospitals, Health Systems, and Private Practices	Audience Healthcare providers
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $499.00/month/user Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended. Cons Impossible to discontinue service so overbilled 8 months!! When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information OpenTempo Founded: 2006 United States www.opentempo.com	Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com
Alternatives symplr Physician Scheduling symplr	Alternatives RXNT
PhysicianVisit Servicesdot	Elation Health
Oracle Health Workforce Management Oracle	Service Center Office Ally
Petal Scheduling & Clinical Capacity Petal	Foothold Foothold Technology
eClinicalWorks View All	AdvancedMD View All
Categories Medical Scheduling Supported	Categories Clinic Management Supported Clinical Documentation Supported Electronic Medical Records (EMR) Supported Healthcare ERP Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Revenue Cycle Management Supported Telemedicine Supported Value-Based Care Supported Wound Care Supported
Medical Scheduling Features Appointment Management Not Supported Billing & Invoicing Not Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Not Supported Patient Scheduling Not Supported Physician Management Supported Recurring Appointments Not Supported Self Service Portal Supported Staff Scheduling Supported	Show More Features Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Not Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Not Supported Patient Scheduling Supported Payment Processing Supported
Integrations Adonis Not Supported Arintra Not Supported CGM LABDAQ Not Supported CredentialingSpectrum Not Supported FaceMed.ai Not Supported Infinx Not Supported LucidAct Not Supported Luma Health Not Supported MedEvolve Not Supported Mend Not Supported NetDirector Not Supported OhMD Not Supported OpenPM Not Supported PatientIQ Not Supported RadioView.AI Not Supported RapidClaims Not Supported Relatient Not Supported ReviewInc Not Supported Solventum Fluency Direct Not Supported iCareBilling Not Supported Show More Integrations View All 2 Integrations	Integrations Adonis Supported Arintra Supported CGM LABDAQ Supported CredentialingSpectrum Supported FaceMed.ai Supported Infinx Supported LucidAct Supported Luma Health Supported MedEvolve Supported Mend Supported NetDirector Supported OhMD Supported OpenPM Supported PatientIQ Supported RadioView.AI Supported RapidClaims Supported Relatient Supported ReviewInc Supported Solventum Fluency Direct Supported iCareBilling Supported Show More Integrations View All 75 Integrations
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