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About

Everything you need to get back in action—and reconnect with guests. The future of restaurants is at risk and now’s the time to pull together as a community. From takeout ordering to special experiences, OpenTable is here to help you reboot your business. Get discovered and capture the business of the millions of people, around the world and in your neighborhood, searching on OpenTable. Solutions to manage and build your best business yet, and access to the largest network of guests—at your service. From online ordering and takeout to powerful marketing and experiences, make more money when you access our network of millions. Every tool and integration you need to streamline your operations, from reservations and waitlists to shift planning and actionable insights. Hospitality is built on knowing each and every guest, no matter how they’re dining with you.

About

With a simple prompt, you can learn and gain insights into who your top recurring customers are. Our AI suggests the right personalized messages to reach your customers directly. With the power of AI understand how menu items are performing and how to increase your sales. Find a place to eat, make a reservation, and order your food all before heading into the restaurant. It’s a game changer for the in-person dining experience. Say goodbye to all of the hassles of waiting for a table, ordering your food, and splitting the check. Tavolo is a restaurant data analytics platform that leverages AI to automate direct-to-consumer marketing for restaurant owners. Customers have control over their dining experience by reserving, and paying ahead right from their phones. By allowing customers to pay right from their phones they can close out their tickets and leave as soon as they are ready freeing up tables faster.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants and diners who want to book restaurant reservations online

Audience

Business owners in search of a tool to gain customer insights and automate marketing

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$500 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • This is a good software option for restaurants who need to accept online orders and plan out their layout.

Cons

  • It's not very customizable and can be confusing to navigate

Pros & Cons from Real Users

Pros

  • I use Tavolo for all of my video content on Instagram and Tiktok. I've generated hundreds of thousands of views over the last year working with them. I also use it for all of my email and SMS marketing. It gets me results that I can see. That simple.
  • None.

Cons

  • Took me some time to get used to the platform. Otherwise, it's awesome.
  • Everything. Customer service total inexistent. They charge me 4 months and this nothing. Definitely a fraud.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

OpenTable
Founded: 1998
United States
restaurant.opentable.com

Company Information

Tavolo
United States
www.tavolo.ai/

Alternatives

TablesReady

TablesReady

Table's Ready, LLC

Alternatives

Resy OS

Resy OS

Resy Network

Categories

Categories

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Not Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Supported
Email Marketing Supported
Facebook Reservations Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Not Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Not Supported
Waitlist Management Supported

Integrations

Anon Supported
COZYROC SSIS+ Suite Supported
Cendyn Guestrev Supported
ChatGPT Plus Supported
Cloutly Supported
Flyte Supported
Hostie Supported
Hubworks Supported
Hudini Supported
Locafy Supported
MS Shift Supported
Painapo Supported
ProvenExpert.com Supported
Retamo Supported
Reviewshake Supported
Sorrel AI Supported
SwiftPOS Supported
Touchtown Supported
Voxie Supported
heep.ai Supported

Integrations

Anon Not Supported
COZYROC SSIS+ Suite Not Supported
Cendyn Guestrev Not Supported
ChatGPT Plus Not Supported
Cloutly Not Supported
Flyte Not Supported
Hostie Not Supported
Hubworks Not Supported
Hudini Not Supported
Locafy Not Supported
MS Shift Not Supported
Painapo Not Supported
ProvenExpert.com Not Supported
Retamo Not Supported
Reviewshake Not Supported
Sorrel AI Not Supported
SwiftPOS Not Supported
Touchtown Not Supported
Voxie Not Supported
heep.ai Not Supported
Claim OpenTable and update features and information
Claim OpenTable and update features and information
Claim Tavolo and update features and information
Claim Tavolo and update features and information