OpenFrameFlamingo AI, Inc.
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ThreadThread Magic
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Related Products
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About
OpenFrame is an open-source IT and security platform built for MSPs who are done paying 30% of revenue to vendors. It unifies endpoint management, security monitoring, and automation into one platform—replacing expensive tools like ConnectWise, Kaseya, and Datto with vetted FOSS alternatives.
The platform includes AI copilots (Fae for end-users, Mingo for technicians) that handle routine tasks and reduce labor costs. Multi-tenant architecture means you manage all your clients from a single pane of glass.
Key capabilities: unified endpoint management and security monitoring, customizable workflows through modular architecture, AI-driven automation for common IT tasks, and community-driven development for continuous improvement.
MSPs using OpenFrame typically reduce vendor payouts by 20-35% while improving EBITDA from 8-12% to 50-60%. Built on the same battle-tested open-source tools already running critical infrastructure worldwide.
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About
Thread is an AI-powered Service Desk platform built for MSPs that delivers agentic triage, automation, and seamless chat experiences — all without code. Designed to deploy in under 30 minutes, Thread integrates instantly with your PSA tools like ConnectWise, Autotask, and HaloPSA. Its AI agents automate intake, categorize tickets, and generate recaps and time entries, saving technicians up to 19 minutes per request. With a unified inbox, teams can manage conversations from Teams, Slack, or Messenger in one responsive workspace. Thread boosts operational efficiency, cuts overhead, and transforms the client experience with faster resolutions and 1:1 or group chat support. It’s the fastest way to scale your MSP service desk while maintaining exceptional service quality.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Managed Service Providers (MSPs), IT service companies, and SMB IT departments looking to reduce vendor costs and consolidate their IT and security tooling.
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Audience
Managed Service Providers (MSPs) seeking to automate ticket handling, triage, and chat workflows with AI to increase technician efficiency and service quality without adding overhead
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFlamingo AI, Inc.
Founded: 2025
United States
www.flamingo.run/
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Company InformationThread Magic
Founded: 2019
United States
www.getthread.com
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Categories |
Categories |
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Integrations
Autotask PSA
Not Supported
ConnectWise PSA
Not Supported
HaloPSA
Not Supported
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Integrations
Autotask PSA
Supported
ConnectWise PSA
Supported
HaloPSA
Supported
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