OpenCMS

OpenCMS

Alkacon Software
ScreenSteps

ScreenSteps

Blue Mango Learning Systems
+
+

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About

Our support options provide a convenient way to access the knowledge and experience of the team from Alkacon that is responsible for the OpenCms core development. Incident based support is available for customers with only a limited number of questions about OpenCms. Incident based support is available in pre-purchased packages of 10 incidents. For both premium and incident support offerings, our standard OpenCms support terms and conditions apply. Should your support requirements be different, we can also offer you an individual OpenCms consulting agreement. During the phone call, you can ask several OpenCms related questions, which our answering consultant will try to answer to the best of his abilities.

About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

CMS backup solution for IT teams

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$57.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Alkacon Software
Germany
www.alkacon.com

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Alternatives

OpenWGA

OpenWGA

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Alternatives

Sling CMS

Sling CMS

Apache Sling
Panviva

Panviva

Upland Software
Crafter CMS

Crafter CMS

Crafter Software
Flectra

Flectra

Flectra HQ

Categories

Categories

Java CMS Features

Approval Process Control
Document Management
Indexing
Permission Management
Rich Text Editor
Rule Based Publishing
Search
SEO Management
Template Creation
Version Control

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Desktop.com
Indent
Oxxus
Rippling
Teamstack
Zendesk
iFinder

Integrations

Desktop.com
Indent
Oxxus
Rippling
Teamstack
Zendesk
iFinder
Claim OpenCMS and update features and information
Claim OpenCMS and update features and information
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