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About

The Agents API lets developers build and run cloud agents with the same harness and infrastructure that powers Codex, fully managed by OpenAI. A production-ready agent can be created with a single API call by specifying the task, model, tools, and environment, while OpenAI hosts and maintains the agent harness. Developers can choose where agents run: in an OpenAI-hosted sandbox, on their own infrastructure, or through supported sandbox partners. OpenAI-hosted sandboxes provide secure environments where agents can run code, work with files, use packages, skills, and plugins, and produce artifacts. The API is designed for long-running work, with automatic context compaction that preserves relevant information as sessions span multiple context windows. Tool search loads relevant tool definitions only when needed, while programmatic tool calling lets agents run calls in parallel, chain related operations, and filter or combine results in code.

About

Runbook is an autonomous operations platform that turns how an operations team works into AI agents that run jobs end-to-end inside the systems the business already uses. Agents work across phone, email, SMS, Teams, Slack, web chat, ERP, CRM, spreadsheets, vendor portals, and legacy systems, including tools without APIs through browser automation. Teams describe a workflow in plain English and provide SOPs, training documents, call recordings, carrier rules, and work history so the agent learns how the operation actually runs, including edge cases and tribal knowledge. Rather than acting as a copilot, the agent owns the complete workflow, from the first inbound request through system updates and closure. It can automate appointment scheduling, accounts payable and receivable, order management, status updates, vendor coordination, calls, follow-ups, and system entries.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers and AI teams seeking to build reliable, long-running cloud agents with managed context, tools, sandboxes, and multi-agent orchestration

Audience

Operations, logistics, field service, and back-office teams needing to automate end-to-end operational workflows across existing systems, communication channels, and manual processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

OpenAI
Founded: 2015
United States
openai.com/index/introducing-the-agents-api/

Company Information

Runbook
Founded: 2025
United States
myrunbook.com

Alternatives

Alternatives

Categories

Categories

AI Agent Builders Supported
AI Agents Supported

Integrations

AptiStockX Supported
ChatGPT Supported
ChatGPT Work Supported
Corrigo Not Supported
Microsoft 365 Not Supported
Microsoft Excel Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
OpenAI Supported
OpenAI Codex Supported
OpenAI Dots Supported
Oracle Cloud Infrastructure Not Supported
SAP Cloud Platform Not Supported
Salesforce Not Supported
ServiceChannel Not Supported
ServiceMax Not Supported
Slack Not Supported
Snowflake Not Supported
WhatsApp Not Supported

Integrations

AptiStockX Not Supported
ChatGPT Not Supported
ChatGPT Work Not Supported
Corrigo Supported
Microsoft 365 Supported
Microsoft Excel Supported
Microsoft Outlook Supported
Microsoft Teams Supported
OpenAI Not Supported
OpenAI Codex Not Supported
OpenAI Dots Not Supported
Oracle Cloud Infrastructure Supported
SAP Cloud Platform Supported
Salesforce Supported
ServiceChannel Supported
ServiceMax Supported
Slack Supported
Snowflake Supported
WhatsApp Supported
Claim OpenAI Agents API and update features and information
Claim OpenAI Agents API and update features and information
Claim Runbook and update features and information
Claim Runbook and update features and information