OpenAI Agents APIOpenAI
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OpenAI PresenceOpenAI
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Related Products
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About
The Agents API lets developers build and run cloud agents with the same harness and infrastructure that powers Codex, fully managed by OpenAI. A production-ready agent can be created with a single API call by specifying the task, model, tools, and environment, while OpenAI hosts and maintains the agent harness. Developers can choose where agents run: in an OpenAI-hosted sandbox, on their own infrastructure, or through supported sandbox partners. OpenAI-hosted sandboxes provide secure environments where agents can run code, work with files, use packages, skills, and plugins, and produce artifacts. The API is designed for long-running work, with automatic context compaction that preserves relevant information as sessions span multiple context windows. Tool search loads relevant tool definitions only when needed, while programmatic tool calling lets agents run calls in parallel, chain related operations, and filter or combine results in code.
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About
OpenAI Presence is an enterprise product for deploying trusted AI agents across customer-facing and internal workflows. The platform helps organizations build voice and chat agents that can answer questions, resolve issues, use company systems, take approved actions, and escalate to human teams when needed. Presence combines model reasoning with policies, guardrails, standard operating procedures, simulations, evaluations, and escalation rules. Each deployment starts with a specific workflow, such as billing support, insurance claims, customer service, outbound sales, or employee IT requests. Codex-powered improvement workflows help teams review production sessions, identify gaps, test proposed updates, and approve controlled changes after launch. Built for eligible enterprise customers, OpenAI Presence helps companies put AI agents into production with reliability, governance, and deployment support from OpenAI teams and partners.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Developers and AI teams seeking to build reliable, long-running cloud agents with managed context, tools, sandboxes, and multi-agent orchestration
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Audience
Enterprise customers, customer support leaders, operations teams, IT service teams, financial services companies, insurers, telecom providers, sales organizations, systems integrators, and AI transformation teams that need trusted voice agents, chat agents, workflow automation, approved actions, escalation rules, policy controls, evaluations, guardrails, and production AI agent deployment support
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOpenAI
Founded: 2015
United States
openai.com/index/introducing-the-agents-api/
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Company InformationOpenAI
Founded: 2015
United States
openai.com
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