Related Products
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About
Offering just shipping protection was so last year. Onward has changed the game with an all-encompassing solution for driving customer loyalty and profitable growth. We thrive when your business thrives. SaaS fees are out of control. Onward believes in providing top-tier services without the SaaS. Eliminate expenses that are ruining your bottom line. Say goodbye to re-shipping fees, return costs, and product guarantee expenses. Provide best-in-class post-purchase benefits at no cost to you. Your all-in-one solution for a world-class customer experience. Drive repeat purchases with credit and incentives that delight your customers & foster loyalty. Our white-glove installation team handles everything. An easy, custom, all-encompassing solution for driving customer loyalty and profitable growth. Customers are guided through an automated, easy self-serve claims flow leading to a resolution in under an hour.
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About
Profit & LTV Analytics for E‑Commerce. Monitoring your profit & marketing performance shouldn't be hard. Get the real-time data you need to make profitable decisions. We built what we always wanted for ourselves. Automatic data analysis with accurate profit. Look at your per-order net profit after all costs are considered including shipping, ad spend, transaction fees, discounts, refunds and more. We combine everything in one place - no spreadsheets. No more living with 5 different analytics tools and still not knowing how much profit you make each day. Get daily profit alerts to stay on top of your business. We combine store profit data with ad-level data from all your marketing channels. Now you can see which campaigns are profitable and have the highest LTV:CAC ratio after all costs (including shipping, refunds and COGS).
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies seeking a tool to provide best-in-class post-purchase benefits for their customers
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Audience
eCommerce retailers that want a profit and marketing analytics platform for their online store
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$29 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationOnward
United States
useonward.com
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Company InformationOrderMetrics
Founded: 2016
United States
ordermetrics.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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eCommerce Features
Catalog Management
Not Supported
Channel Management
Supported
CRM
Supported
Customer Accounts
Not Supported
Data Security
Supported
Email Marketing
Not Supported
Inventory Management
Supported
Kitting
Supported
Loyalty Program
Not Supported
Mobile Access
Supported
Multi-Store Management
Supported
Order Management
Supported
Product Configurator
Not Supported
Promotions Management
Not Supported
Returns Management
Not Supported
Reviews Management
Supported
SEO Management
Not Supported
Shopping Cart
Not Supported
Templates
Supported
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Integrations
Afterpay
Supported
AliExpress
Not Supported
Amazon
Not Supported
Amazon Ads
Not Supported
BigCommerce
Not Supported
Facebook Ads
Not Supported
Fulfillment by Amazon (FBA)
Not Supported
Google Ads
Not Supported
Google Analytics
Not Supported
Meta Ads
Not Supported
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Integrations
Afterpay
Not Supported
AliExpress
Supported
Amazon
Supported
Amazon Ads
Supported
BigCommerce
Supported
Facebook Ads
Supported
Fulfillment by Amazon (FBA)
Supported
Google Ads
Supported
Google Analytics
Supported
Meta Ads
Supported
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