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About

Offering just shipping protection was so last year. Onward has changed the game with an all-encompassing solution for driving customer loyalty and profitable growth. We thrive when your business thrives. SaaS fees are out of control. Onward believes in providing top-tier services without the SaaS. Eliminate expenses that are ruining your bottom line. Say goodbye to re-shipping fees, return costs, and product guarantee expenses. Provide best-in-class post-purchase benefits at no cost to you. Your all-in-one solution for a world-class customer experience. Drive repeat purchases with credit and incentives that delight your customers & foster loyalty. Our white-glove installation team handles everything. An easy, custom, all-encompassing solution for driving customer loyalty and profitable growth. Customers are guided through an automated, easy self-serve claims flow leading to a resolution in under an hour.

About

Profit & LTV Analytics for E‑Commerce. Monitoring your profit & marketing performance shouldn't be hard. Get the real-time data you need to make profitable decisions. We built what we always wanted for ourselves. Automatic data analysis with accurate profit. Look at your per-order net profit after all costs are considered including shipping, ad spend, transaction fees, discounts, refunds and more. We combine everything in one place - no spreadsheets. No more living with 5 different analytics tools and still not knowing how much profit you make each day. Get daily profit alerts to stay on top of your business. We combine store profit data with ad-level data from all your marketing channels. Now you can see which campaigns are profitable and have the highest LTV:CAC ratio after all costs (including shipping, refunds and COGS).

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a tool to provide best-in-class post-purchase benefits for their customers

Audience

eCommerce retailers that want a profit and marketing analytics platform for their online store

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Onward
United States
useonward.com

Company Information

OrderMetrics
Founded: 2016
United States
ordermetrics.com

Alternatives

UpOrder

UpOrder

UpOrder by Pantastic

Alternatives

Omniconvert REVEAL

Omniconvert REVEAL

Omniconvert
Reaktion

Reaktion

Reaktion.com Aps

Categories

eCommerce Tools Supported

Categories

eCommerce Supported
eCommerce Tools Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Not Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Supported

Integrations

Afterpay Supported
AliExpress Not Supported
Amazon Not Supported
Amazon Ads Not Supported
BigCommerce Not Supported
Facebook Ads Not Supported
Fulfillment by Amazon (FBA) Not Supported
Google Ads Not Supported
Google Analytics Not Supported
Meta Ads Not Supported
Microsoft Advertising Not Supported
Outbrain Not Supported
Shipfusion Not Supported
ShippingEasy Not Supported
Shippo Not Supported
Shipwire Not Supported
Shopify Not Supported
Snapchat Not Supported
WooCommerce Not Supported
eBay Not Supported

Integrations

Afterpay Not Supported
AliExpress Supported
Amazon Supported
Amazon Ads Supported
BigCommerce Supported
Facebook Ads Supported
Fulfillment by Amazon (FBA) Supported
Google Ads Supported
Google Analytics Supported
Meta Ads Supported
Microsoft Advertising Supported
Outbrain Supported
Shipfusion Supported
ShippingEasy Supported
Shippo Supported
Shipwire Supported
Shopify Supported
Snapchat Supported
WooCommerce Supported
eBay Supported
Claim Onward and update features and information
Claim Onward and update features and information
Claim OrderMetrics and update features and information
Claim OrderMetrics and update features and information