OneVu

OneVu

IEG4
govAccess

govAccess

Granicus
+
+

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About

IEG4’s OneVu solution enables a single digital window into your council to be provided to your customers. Designed to solve customer queries, not just surface data, OneVu has reduced phone calls in some councils by up to 50%. OneVu enables your customers to self-serve and get personalized answers to the most common questions you are frequently asked already. As well as providing the ability for customers to submit and track the progress of over 300 different pan-council services. With over 30% of telephone calls related to progress checking or failure demand chasing, OneVu stops this with progress checking on every single online form. A library of 250+ forms is available from day one to get you up and running fast and with eDesigner you can add even more. OneVu comes with an open process – a next-gen workflow engine capable of having multi-stage processes that can be tracked by the citizen online within their OneVu account.

About

Your website should be built to reflect the unique needs of your community. Find out why more government agencies choose Granicus to design, build and host their websites. Transform your website into a modern platform that offers digital services, forms and signatures, online payments, and more. Our expert design and usability team has worked on more than 1,500 government websites and uncovered user behaviors that guide the most effective digital experiences for each unique community. From novice to expert, our CMS tools make it easy for users to create and publish content, customize website experiences, and optimize content for any device. Connect with the dedicated person on your account to address them so you can spend less time managing website concerns. Purpose-built for government, our websites provide rich functionality that is easy to manage and increases community engagement and satisfaction.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Governments wanting a powerful Citizen Engagement platform

Audience

Governments interested in a solution to offer modern digital experiences

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

IEG4
Founded: 2006
United Kingdom
www.ieg4.com/onevu

Company Information

Granicus
United States
granicus.com/solution/govaccess/

Alternatives

Objective Build

Objective Build

Objective Corporation

Alternatives

OpenCities

OpenCities

Granicus
Revise CMS

Revise CMS

Revize Software Systems

Categories

Citizen Engagement Supported

Categories

Citizen Engagement Supported
Website Builder Supported

Integrations

Granicus Not Supported
govDelivery Not Supported

Integrations

Granicus Supported
govDelivery Supported
Claim OneVu and update features and information
Claim OneVu and update features and information
Claim govAccess and update features and information
Claim govAccess and update features and information