OneVuIEG4
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govAccessGranicus
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Related Products
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About
IEG4’s OneVu solution enables a single digital window into your council to be provided to your customers. Designed to solve customer queries, not just surface data, OneVu has reduced phone calls in some councils by up to 50%. OneVu enables your customers to self-serve and get personalized answers to the most common questions you are frequently asked already. As well as providing the ability for customers to submit and track the progress of over 300 different pan-council services. With over 30% of telephone calls related to progress checking or failure demand chasing, OneVu stops this with progress checking on every single online form. A library of 250+ forms is available from day one to get you up and running fast and with eDesigner you can add even more. OneVu comes with an open process – a next-gen workflow engine capable of having multi-stage processes that can be tracked by the citizen online within their OneVu account.
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About
Your website should be built to reflect the unique needs of your community. Find out why more government agencies choose Granicus to design, build and host their websites. Transform your website into a modern platform that offers digital services, forms and signatures, online payments, and more. Our expert design and usability team has worked on more than 1,500 government websites and uncovered user behaviors that guide the most effective digital experiences for each unique community. From novice to expert, our CMS tools make it easy for users to create and publish content, customize website experiences, and optimize content for any device. Connect with the dedicated person on your account to address them so you can spend less time managing website concerns. Purpose-built for government, our websites provide rich functionality that is easy to manage and increases community engagement and satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Governments wanting a powerful Citizen Engagement platform
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Audience
Governments interested in a solution to offer modern digital experiences
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIEG4
Founded: 2006
United Kingdom
www.ieg4.com/onevu
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Company InformationGranicus
United States
granicus.com/solution/govaccess/
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Categories |
Categories |
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Integrations
Granicus
govDelivery
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