OneVuIEG4
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Social PointOpen Point
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Related Products
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About
IEG4’s OneVu solution enables a single digital window into your council to be provided to your customers. Designed to solve customer queries, not just surface data, OneVu has reduced phone calls in some councils by up to 50%. OneVu enables your customers to self-serve and get personalized answers to the most common questions you are frequently asked already. As well as providing the ability for customers to submit and track the progress of over 300 different pan-council services. With over 30% of telephone calls related to progress checking or failure demand chasing, OneVu stops this with progress checking on every single online form. A library of 250+ forms is available from day one to get you up and running fast and with eDesigner you can add even more. OneVu comes with an open process – a next-gen workflow engine capable of having multi-stage processes that can be tracked by the citizen online within their OneVu account.
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About
Social Point is a community engagement platform that enables organizations to invite their communities to participate, gather meaningful feedback, and turn that input into insight that shapes better outcomes.
With more than 40 engagement tools designed to support inclusive participation, Social Point makes it easy to collect community input, analyze feedback at scale, and clearly demonstrate how public input informs decisions.
Built-in reporting and advanced analytics mean engagement teams can move beyond simply collecting feedback — quickly identifying themes, sentiment, and emerging issues across large volumes of qualitative data, and generating the evidence needed to support transparent, defensible decisions.
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Governments wanting a powerful Citizen Engagement platform
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Audience
Social Point is built for local, state, and federal government agencies, transportation and transit authorities, infrastructure organizations, utilities, energy providers, planning authorities, and mining and resources companies that need modern public engagement software for inclusive, transparent, and defensible community consultation.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationIEG4
Founded: 2006
United Kingdom
www.ieg4.com/onevu
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Company InformationOpen Point
Founded: 2013
Australia
www.openpoint.com
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Categories |
Categories |
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Integrations
Open Point
Not Supported
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