+
+

Related Products

  • 11x
    70 Ratings
    Visit Website
  • Squaretalk
    294 Ratings
    Visit Website
  • Haast
    4 Ratings
    Visit Website
  • Detrack
    148 Ratings
    Visit Website
  • Pensero
    2 Ratings
    Visit Website
  • Act!
    554 Ratings
    Visit Website
  • ActiveCampaign
    17,291 Ratings
    Visit Website
  • Mitti (by SafetyCulture)
    647 Ratings
    Visit Website
  • 4K Video Downloader
    12,631 Ratings
    Visit Website
  • ThriveSparrow
    43 Ratings
    Visit Website

About

Listen & engage with your customers on 20+ channels including WhatsApp, social, email, calls, Amazon, website, app, etc. Automate using 3000+ workflows, collaborate with teams, gather extensive analytics & get a 360 degree view with our unified solutions. Channels - Live chat & Chatbot for your Website, App (Android & iOS), WhatsApp, Messenger and more. Three tiered architecture to seamlessly transfer conversations from an AI chatbot to a live chat agent. Transform data into insights, in real time and prioritize what matters most take. Make insights actionable for everyone across your company from the C-suite to the frontline. Extract business, consumer and social data from multiple sources. Transform it into real time visualisations on any screen, anywhere. Our team of analyst, CX auditors, consultant and trainers at your service to level up your customer experience.

About

Small businesses, Fortune 500 companies and our partners use ubisend to deliver world-class chatbot, RPA, live chat and ticketing solutions for any use case. Communicate and automate processes across every channel, including websites, Microsoft Teams, WhatsApp, Messenger and more. Insert text, images, files, videos and more. Move them, delete them and play until your automated conversations are perfect. Connect with any services, products, processes or people data directly. Easily create, pull, send or store all the knowledge your automation needs. Build the most efficient asset at your company with our 'integrate anything' API. Go beyond conversational automation. Deliver end-to-end experiences with built-in live chat, knowledge base, and ticketing systems. Design engaging and bespoke chat interfaces. Create contextual, personalised experiences. Get a unique understanding of your users. With ubisend's industry-defining analytics package, monitor the metrics that matter.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for an omni-channel customer experience platform that helps view the customer and his journey with the brand

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$47 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OneDirect
Founded: 2013
India
onedirect.in/

Company Information

ubisend
United Kingdom
www.ubisend.com

Alternatives

Alternatives

Engati

Engati

Engati Technologies

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Integrations

Amazon
Android
Apple iOS
Facebook Messenger
Flipkart
Google
WhatsApp

Integrations

Amazon
Android
Apple iOS
Facebook Messenger
Flipkart
Google
WhatsApp
Claim OneDirect and update features and information
Claim OneDirect and update features and information
Claim ubisend and update features and information
Claim ubisend and update features and information