+
+

Related Products

  • 11x
    70 Ratings
    Visit Website
  • Squaretalk
    294 Ratings
    Visit Website
  • Haast
    4 Ratings
    Visit Website
  • Detrack
    148 Ratings
    Visit Website
  • Pensero
    2 Ratings
    Visit Website
  • Act!
    554 Ratings
    Visit Website
  • ActiveCampaign
    17,291 Ratings
    Visit Website
  • Mitti (by SafetyCulture)
    647 Ratings
    Visit Website
  • 4K Video Downloader
    12,631 Ratings
    Visit Website
  • ThriveSparrow
    43 Ratings
    Visit Website

About

Listen & engage with your customers on 20+ channels including WhatsApp, social, email, calls, Amazon, website, app, etc. Automate using 3000+ workflows, collaborate with teams, gather extensive analytics & get a 360 degree view with our unified solutions. Channels - Live chat & Chatbot for your Website, App (Android & iOS), WhatsApp, Messenger and more. Three tiered architecture to seamlessly transfer conversations from an AI chatbot to a live chat agent. Transform data into insights, in real time and prioritize what matters most take. Make insights actionable for everyone across your company from the C-suite to the frontline. Extract business, consumer and social data from multiple sources. Transform it into real time visualisations on any screen, anywhere. Our team of analyst, CX auditors, consultant and trainers at your service to level up your customer experience.

About

WOZTELL is a conversational platform that connects WhatsApp, Instagram, Facebook Messenger, and webchat into a unified interface, enabling businesses to deploy chatbots, live-agent inboxes, and automated flows across all these channels. It supports integration of the WhatsApp Cloud API and features like interactive buttons, lists, and carousels, plus broadcast messaging and payments via WhatsApp. It offers no-code chatbot-builders and pre-designed templates for sales, support, and ecommerce, enabling organizations to handle customer queries 24/7, generate leads, manage conversations in a multi-agent environment, and integrate with CRM, payment systems, and AI (such as ChatGPT) for smarter replies. It also includes analytics, audience segmentation, and automation capabilities, enabling companies to broadcast targeted messages, enable conversational commerce (orders & payments through WhatsApp), and coordinate support across multiple channels from a single inbox.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for an omni-channel customer experience platform that helps view the customer and his journey with the brand

Audience

Marketing, sales and customer-support teams in search of a solution to automate messaging, bots and live chat across WhatsApp, Instagram, Facebook and web

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OneDirect
Founded: 2013
India
onedirect.in/

Company Information

WOZTELL
Founded: 2019
Spain
woztell.com

Alternatives

Alternatives

Chakra Chat

Chakra Chat

ChakraHQ
Engati

Engati

Engati Technologies
AiBotick

AiBotick

AiBotick Solutions

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

WhatsApp
Amazon
Android
Apple iOS
ChatGPT
Facebook
Facebook Messenger
Flipkart
Google
Instagram
Make
PayPal
Stripe
Zoho CRM
Zoho Office Suite

Integrations

WhatsApp
Amazon
Android
Apple iOS
ChatGPT
Facebook
Facebook Messenger
Flipkart
Google
Instagram
Make
PayPal
Stripe
Zoho CRM
Zoho Office Suite
Claim OneDirect and update features and information
Claim OneDirect and update features and information
Claim WOZTELL and update features and information
Claim WOZTELL and update features and information