+
+

Related Products

  • 11x
    70 Ratings
    Visit Website
  • Squaretalk
    294 Ratings
    Visit Website
  • Haast
    4 Ratings
    Visit Website
  • Detrack
    148 Ratings
    Visit Website
  • Pensero
    2 Ratings
    Visit Website
  • Act!
    554 Ratings
    Visit Website
  • ActiveCampaign
    17,291 Ratings
    Visit Website
  • Mitti (by SafetyCulture)
    647 Ratings
    Visit Website
  • 4K Video Downloader
    12,631 Ratings
    Visit Website
  • ThriveSparrow
    43 Ratings
    Visit Website

About

Listen & engage with your customers on 20+ channels including WhatsApp, social, email, calls, Amazon, website, app, etc. Automate using 3000+ workflows, collaborate with teams, gather extensive analytics & get a 360 degree view with our unified solutions. Channels - Live chat & Chatbot for your Website, App (Android & iOS), WhatsApp, Messenger and more. Three tiered architecture to seamlessly transfer conversations from an AI chatbot to a live chat agent. Transform data into insights, in real time and prioritize what matters most take. Make insights actionable for everyone across your company from the C-suite to the frontline. Extract business, consumer and social data from multiple sources. Transform it into real time visualisations on any screen, anywhere. Our team of analyst, CX auditors, consultant and trainers at your service to level up your customer experience.

About

Ultramsg is designed to create chatbots and integrate WhatsApp with business systems: CRM, ERP or a website.you can sending and reading messages from the CRM-system. Make a chatbot and integrate WhatsApp with your systems: ERP, CRM, your app or website. You can use any programmable language easily.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for an omni-channel customer experience platform that helps view the customer and his journey with the brand

Audience

For medium and large businesses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$39 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • All types of organizations can use the system. It's great for sending messages, documents... to your WhatsApp clients.
  • - Easy interface for developers - Good documentation - Stable and Fast - Supporting all programming languages
  • Very good human support. Documentation is very helpful. Easy to use. Support most common programming languages.
  • Easy and quick onboarding for an API to make a chatbot for WhatsApp. Support multi language php, python, curl, etc.

Cons

  • One thing I didn't like in Ultramsg is the free trial period. But you can pay for a long time period.
  • - I have been with them for 11 months, and I haven't seen any negatives I hope they make an environment to develop a chat bot using workflow.
  • Everything is good so far. There is no negative thing. Easily connect our CRM. It was a very excellent experience.
  • There is nothing, it's good and easy. Recommended for large and medium-sized companies.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OneDirect
Founded: 2013
India
onedirect.in/

Company Information

Ultramsg
Founded: 2015
United States
ultramsg.com

Alternatives

Alternatives

Engati

Engati

Engati Technologies

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing Features

Alerts
API
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Integrations

WhatsApp
Amazon
Android
Apple iOS
Facebook Messenger
Flipkart
Google

Integrations

WhatsApp
Amazon
Android
Apple iOS
Facebook Messenger
Flipkart
Google
Claim OneDirect and update features and information
Claim OneDirect and update features and information
Claim Ultramsg and update features and information
Claim Ultramsg and update features and information