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About

Every auto dealership is looking for an advantage. OneCommand is the successful dealer’s secret weapon for delivering consistent results in their sales and service departments. Join thousands of dealers who are using the OneCommand Platform and CRM every day. OneCommand is the industry leader in deploying leading-edge technology that is proven to increase responses, drive traffic and lower marketing costs. The only CRM that complements a dealership's internal processes and makes them better. Solutions designed to take your marketing to the next level. We are car people with an average of 15 years of experience in multiple segments of the auto industry. We know what is important to auto dealers and we know how to deliver it. Every day OneCommand sends over 1,000,000 communications on behalf of our clients. But, our success is not about volume, it is about helping dealers communicate with their most precious resource, customers and prospects.

About

Puzzle Auto positions itself as an AI employee platform for auto dealerships, operating 24/7 to convert leads and missed calls into appointments without human intervention. The system handles inbound and outbound sales, service, trade, finance, and maintenance inquiries via phone, SMS, and email; it conducts conversations that feel human, captures customer data, sends call summaries and recordings to CRM systems, and schedules appointments automatically. It works with CRM, DMS, calendars, and telephony systems, and supports customizable workflows and use cases (over 50 templates) to match each dealer’s operations. On the data side, Puzzle Auto also provides a data cloud (Puzzle OS) which unifies over 1,000 auto retail metrics, spanning sales, marketing, fixed operations, market intelligence, and more into real-time scorecards, alerts, anomaly detection, forecasts, and dashboards.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in an auto dealership solution to deliver consistent results in their sales and service departments

Audience

Auto dealerships in need of a solution to automate lead engagement via AI phone agents and unify operational data for proactive insights and performance tracking

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OneCommand
Founded: 2002
United States
www.onecommand.com

Company Information

Puzzle Auto
Founded: 2020
Canada
www.puzzleauto.app/

Alternatives

Alternatives

PBS DMS

PBS DMS

PBS Systems
Autodeals

Autodeals

Autodeals Inc

Categories

Categories

Auto Dealer Features

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Integrations

Facebook
Google Analytics
Google Business Profile
Google Calendar
Google Cloud Platform
Google Drive
Google Sheets
Instagram

Integrations

Facebook
Google Analytics
Google Business Profile
Google Calendar
Google Cloud Platform
Google Drive
Google Sheets
Instagram
Claim OneCommand Platform and update features and information
Claim OneCommand Platform and update features and information
Claim Puzzle Auto and update features and information
Claim Puzzle Auto and update features and information