Spectrum TeleTrack

Spectrum TeleTrack

Spectrum Voice Technologies
1.0 out of 5 stars
OneAdvanced Care Rostering Spectrum TeleTrack

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OneAdvanced Care Rostering:

About

OneAdvanced Care Rostering is a scheduling and coordination solution built to simplify rostering across all care services and locations. It supports a wide range of care settings, including residential, domiciliary, learning disabilities, and aged care. The platform centralizes rostering, care bookings, rota management, and shift planning into one unified system. Care Rostering reduces administrative workload by automating coordination and improving visibility across teams. It ensures the right employees are allocated to the right locations based on skills, preferences, and availability. Built-in capacity planning helps organizations anticipate staffing gaps and reduce reliance on costly agency staff. The result is improved care continuity, better workforce management, and stronger operational control.
Spectrum TeleTrack:

About

Spectrum TeleTrack is a Cloud Based Home Care Scheduling, Tracking, Billing, and Management System that allows you to focus on growing your business. Our Customer Service Team is the best in the business. We offer a combination of hands on field and technical experience that is truly unique. No Home Care Software has a higher customer satisfaction rate. For 20+ years TeleTrack end users have enjoyed the ability to virtualize their Agency’s business operations. The combination of User-Friendly Admin Screens, Caregiver Portals, Family Portals, Smartphone Apps, and Integrated Texting, provides staff the ability to manage the business from anywhere. The intuitive nature of Spectrum TeleTrack coupled with our Team of Experts will allow you to achieve immediate improvements. We will streamline your business in a fashion that will increase revenue, lower overhead costs, and maximize your Agency’s profitability.
OneAdvanced Care Rostering:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Spectrum TeleTrack:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
OneAdvanced Care Rostering:

Audience

OneAdvanced Care Rostering is designed for care providers, care home groups, domiciliary care agencies, and healthcare organizations managing complex staffing across multiple services and locations
Spectrum TeleTrack:

Audience

Home care agencies searching for a complete Home Health Care platform
OneAdvanced Care Rostering:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Spectrum TeleTrack:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
OneAdvanced Care Rostering:

API

Offers API Not Supported
Spectrum TeleTrack:

API

Offers API Not Supported
OneAdvanced Care Rostering:

Screenshots and Videos

Spectrum TeleTrack:

Screenshots and Videos

OneAdvanced Care Rostering:

Pricing

Priced per service user with intial setup fee
Free Version Not Supported
Free Trial Not Supported
Spectrum TeleTrack:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
OneAdvanced Care Rostering:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Spectrum TeleTrack:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
Spectrum TeleTrack:

Pros & Cons from Real Users

Pros

  • Nothing, I don't have anything to say good about this product nor company, I would not recommend the service at all.

Cons

  • Poor very poor, by far the worse company to work with, I would not recommend this company unless you like Walmart and McDonald customer service. The owner of the company Fred shows very poor leadership skills and customer services, my company was billed incorrectly several times when I called to question the matter, I was told that no errors were found and after review they found errors where I was over billed. I called in regarding the billing matters several times. Another rep was equally as rude and unprofessional as Fred. Both had to call me back after review of my billing and tell me they were incorrect, and they indeed did find an issue. While discussing my issue both parties cut me off did not listen and continued to talk over me. Fred the owner even told me he was no longer going to allow me to have service and hung up on me. After researching the issue he called back and said he wanted to earn my service back and apology for the way the way he was on the phone with me, I listened to him and began to discuss my issue again and he then cut me off again and told me he wishes me the best of luck you can't make everyone happy has if me being displeased wasn't due to the disrespect, and rudeness along with several billing errors that was found. He told me how much of a credit I would be getting back and that he did also see where I called in. Fred told me that I emailed the company to stop a particular feature and I've never emailed the company, he kept telling me I did.
OneAdvanced Care Rostering:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Spectrum TeleTrack:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
OneAdvanced Care Rostering:

Company Information

OneAdvanced
Founded: 2008
United Kingdom
www.oneadvanced.com/products/care-rostering/
Spectrum TeleTrack:

Company Information

Spectrum Voice Technologies
Founded: 1986
United States
www.spectrumvoice.com
OneAdvanced Care Rostering:

Alternatives

Spectrum TeleTrack:

Alternatives

OneAdvanced Care Rostering:
ShiftCare

ShiftCare

1.0 out of 5 stars
Spectrum TeleTrack:
OneAdvanced Care Rostering:
CareLineLive

CareLineLive

4.7 out of 5 stars
Spectrum TeleTrack:
OneAdvanced Care Rostering:
Spectrum TeleTrack:
CareLineLive

CareLineLive

4.7 out of 5 stars
OneAdvanced Care Rostering:
CareOS

CareOS

CareOS (Byte River Ltd)
Spectrum TeleTrack:
OneAdvanced Care Rostering:

Categories

Home Care Supported
Home Health Care Supported
Spectrum TeleTrack:

Categories

Home Care Supported
Home Health Care Supported
OneAdvanced Care Rostering:

Home Care Features

Billing & Invoicing Supported
Care Plan Management Supported
Caregiver Management Not Supported
Client Management Supported
Field Communication Not Supported
Insurance Management Not Supported
Payroll Management Supported
Scheduling Supported
Visit Verification Supported
Spectrum TeleTrack:

Home Care Features

Billing & Invoicing Not Supported
Care Plan Management Supported
Caregiver Management Supported
Client Management Supported
Field Communication Not Supported
Insurance Management Not Supported
Payroll Management Not Supported
Scheduling Not Supported
Visit Verification Supported

Home Health Care Features

Billing & Invoicing Not Supported
Charting Not Supported
Electronic Signature Not Supported
Employee Tracking Supported
Medication Database Not Supported
Patient Intake Not Supported
Scheduling Not Supported
Time / Task Reporting Supported
OneAdvanced Care Rostering:

Integrations

Bing Custom Search Supported
Birdietime Supported
Spectrum TeleTrack:

Integrations

Bing Custom Search Not Supported
Birdietime Not Supported
OneAdvanced Care Rostering:
Claim OneAdvanced Care Rostering and update features and information
Claim OneAdvanced Care Rostering and update features and information
Spectrum TeleTrack:
Claim Spectrum TeleTrack and update features and information
Claim Spectrum TeleTrack and update features and information