OnTime 360

OnTime 360

Vesigo Studios
TourSolver

TourSolver

Nomadia Group
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About

OnTime 360 is an all-in-one software solution that is built to handle your custom delivery workflow. OnTime offers a powerful ready-to-use platform with a complete customer web portal, driver mobile app, dispatcher interface, and management suite. OnTime also comes with flexible add-on tools including open API, an EDI extension, a custom SDK, and prebuilt accounting software integrations to QuickBooks Desktop/Enterprise, QuickBooks Online, FreshBooks, and XERO. OnTime offers you more features at a lower price, such as online order entry, easy billing, route optimization, proof of delivery, multi-stop routing tools, automatic notifications, and flexible customer pricing with automatic quotes. Get started with a 14-day free trial, no credit card needed! Or if you’d like a personalized tour through OnTime, book a live demonstration to see the software in action.

About

For 30 years, Nomadia Group has been providing an extensive range of routing & scheduling optimization software to help enhance field forces' productivity by up to 30%. Their software solutions optimize the day-to-day movements of more than 150,000 mobile staff throughout the world: technicians, salespeople, delivery staff. Their Routing & Planning Software flagship is TourSolver. It offers monthly subscription pricing. Mobile Apps are available for iOS and Android Devices. Customer support is provided by email, chat and over the phone during EST working hours. Routing & Planning optimization helps decision-makers define relevant, realistic, and profitable routes while providing high-quality customer service and managing emergencies: installation, repair and maintenance services, sales appointments, pickup, and delivery. Nomadia ensures fast and substantial productivity gains of 20% on average.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

A complete software solution for delivery companies, couriers, and transportation services.

Audience

From 20 to 500 users

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
Unlimited Users
Unlimited Customers
Unlimited Technical Support
Free Version Not Supported
Free Trial Supported

Pricing

$20.00/month/user
Cost per mobile resource (Technician/Vehicle/Sales Representative) invoiced per year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.8 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • I adore the great, prompt and courteous support/advice given by OnTime 360's team of professionals at all times! Their service is second to none when compared to the 'other' global courier/logistic software support/service!! This software is extremely versatile and robust on many fronts which enhances our daily dispatching and customization on a fly.
  • It is very easy to use and set up. OnTime 360 will make your drivers, dispatchers and billing team more efficient. The mobile app is a winner. The driver get a map to the next stop and then are able to collect PODs in the field that are instantly transmitted to you and your customers. This software truly allows smaller delivery and courier companies to operate on par with the giants. Clients can access their info online in real time.

Cons

  • I am disappointed in the tracking of the drivers. Complete tracking in real-time is only accomplished if the drivers have the app open on their hand-held at all times, which can be difficult at all times for drivers as they have to juggle other functions on their routes.
  • Nothing really i wish it had better vehicle maintenance.

Pros & Cons from Real Users

Pros

  • The delivery information driver activity tracking is fantastic. That improved a lot our customer service.
  • In our line of business, it is essential to be able to cover as many use cases as possible. The 100+ parameters available makes it the only software I tested that model our activity perfectly.
  • I love being able to balance sales territories and have a management tool that handles close to 40K US zip codes.
  • Easy to use, and onboarding e-training in the application, flexible integration. Also, Gartner Certified!
  • New capabilities are rolled-out regularly, and they listen to their users for new features implementation.

Cons

  • The cheaper version does not have real-time appointment optimization, which is a shame.
  • I would love more capabilities in reporting, specifically a customizable BI dashboard, like a drag & drop UI?
  • I have noticed a slow down in performance when working with too many attributes on the zip code optimization.
  • The US localization still needs some work but will probably be up to standards in the very near future.
  • Even though the interactive tutorials are an excellent addition, it would be nice to have a free training session at sign-up.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Vesigo Studios
Founded: 1999
United States
www.ontime360.com

Company Information

Nomadia Group
Founded: 1991
United States
www.nomadia-group.us/toursolver

Alternatives

Alternatives

OnTime 360

OnTime 360

Vesigo Studios
Elite EXTRA

Elite EXTRA

Elite EXTRA, an Epicor solution
JOpt.TourOptimizer

JOpt.TourOptimizer

DNA Evolutions GmbH
Antsroute

Antsroute

Antsway
DeliverySuite

DeliverySuite

Nology Solutions & Systems
Tookan

Tookan

JungleWorks
Tookan

Tookan

JungleWorks

Categories

Courier Supported
Digital Signature Supported
Food Delivery Supported
GPS Tracking Supported
Grocery Delivery Supported
Last Mile Delivery Supported
Mobility Supported
Online Ordering Supported
Order Entry Supported
Route Planning Supported
Scheduling Supported
Shipment Tracking Supported
Shipping Supported

Categories

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Not Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Digital Signature Features

Audit Trail Supported
Authentication Supported
Auto Reminders Not Supported
Customizable Templates Supported
Document Analytics Not Supported
Mobile Signature Supported
Multi-Party Signing Supported
Progress Tracking Supported
Task Progress Tracking Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Not Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Not Supported

GPS Tracking Features

Alerts/Notifications Supported
Asset Tracking Not Supported
Driver Management Supported
Historical Reporting Supported
Mobile Tracking Supported
People Tracking Supported
Real Time Tracking Supported
Routing Supported
Status Tracking Supported
Territory Management Supported
Vehicle Tracking Supported

Mobility Features

App Management Supported
Barcode Scanning Supported
Compliance Management Supported
Content Management Supported
Data Collection Supported
Data Management Supported
File Management Supported
Forms Automation Supported
Mobile Messaging Supported
Remote Access Not Supported
Remote Systems Monitoring Not Supported

Online Ordering Features

Integrated Gift Cards Not Supported
Menu / Product View Not Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Not Supported
Secure Payment Processing Supported
Store Locator Not Supported
White-Label Supported

Order Entry Features

Back Order Management Not Supported
Customer Database Supported
Inventory Management Not Supported
Order Fulfillment Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Not Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Not Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Shipping Features

Air Shipping Supported
Bills of Lading Supported
Container Shipping Supported
Freight Shipping Supported
Ground Shipping Supported
Import / Export Supported
Ocean Shipping Supported
Parcel Shipping Supported
Quotes / Estimates Supported
Shipment Tracking Supported
Warehouse Management Not Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Not Supported
Label Printing Not Supported
Order Entry Not Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Not Supported
Order Tracking Not Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Not Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Supported
Mileage Tracking Not Supported
Order Management Supported
Routing Supported
Scheduling Not Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Not Supported
Dispatch Management Not Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Not Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Not Supported

Integrations

Microsoft Excel Supported
Accenture Cloud Retail Execution Not Supported
Authorize.Net Supported
CLYD Not Supported
FreshBooks Supported
Google Drive Not Supported
Google Sheets Not Supported
Google Slides Not Supported
HERE Not Supported
Hardis Group Not Supported
Microsoft Azure Not Supported
Microsoft OneDrive Not Supported
Microsoft PowerPoint Not Supported
Nielsen Marketing Cloud Not Supported
QuickBooks Desktop Premier Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Salesforce Not Supported
iCalendar Not Supported

Integrations

Microsoft Excel Supported
Accenture Cloud Retail Execution Supported
Authorize.Net Not Supported
CLYD Supported
FreshBooks Not Supported
Google Drive Supported
Google Sheets Supported
Google Slides Supported
HERE Supported
Hardis Group Supported
Microsoft Azure Supported
Microsoft OneDrive Supported
Microsoft PowerPoint Supported
Nielsen Marketing Cloud Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Salesforce Supported
iCalendar Supported
Claim OnTime 360 and update features and information
Claim OnTime 360 and update features and information
Claim TourSolver and update features and information
Claim TourSolver and update features and information