OnArrival

OnArrival

Cvent
Zoom Visitor Management

Zoom Visitor Management

Zoom Communications
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About

OnArrival attendee check-in eliminates long lines and badge stuffing while syncing automatically across the Cvent platform. First impressions are critical for your attendees and guests. OnArrival has an option for a contactless check-in to further minimize staffing as well as crowding. OnArrival's kiosk mode will impress your attendees and help reduce your staffing needs onsite. Your guests can register at a safe distance, check-in with the Cvent Event App or Apple Wallet, pay fees, and print their name badge. OnArrival helps eliminate badge tables by connecting mobile tablets to print badges wirelessly. OnArrival supports a variety of printer and badge types that even include plastic. Simple or advanced, it's up to how you would like to brand your event.

About

Zoom Visitor Management is a workplace visitor registration and check-in solution within Zoom Spaces. It lets organizations invite and preregister guests, collect visitor details, and guide arrivals through email registration, QR codes, or an on-site kiosk. Hosts can receive arrival notifications in Zoom chat or email, with alerts also available through Slack and Microsoft Teams. Administrators can manage visitor types, invitations, and locations from the Zoom web portal, review visitor activity, and download reports. The service also supports digital badge creation and printing, visitor photos, and tracking of mail and package deliveries. Employees can create or manage invitations in the Zoom mobile app, while visitors use invitation links or kiosks to complete registration and check in. It is designed for organizations managing guests, contractors, deliveries, and other workplace arrivals across one or more office locations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Event organizers that want a check-in solution

Audience

Workplace administrators, office and facilities teams, reception and security staff, and employees who invite or host visitors. Intended for organizations managing guests, contractors, and workplace deliveries at one or more locations.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20/user/year
Visitor Management costs $20/user/year. It is also included at no additional cost with Zoom Workplace Enterprise plans.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.6 / 5
support 4.4 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Makes check in quick and easy. Easy to register walk ins and/or update registered guests before printing the badge. Attendees love the experience. Love the fact you can do contactless/touchless. Multiple kiosks and printers keep the crowd / lines moving.
  • Check-in is quick and easy with OnArrival. I could not recommend it enough. Attendees also enjoy the experience.
  • I like that it can be contactless/touchless, integrated with registration, register walk ins, take payment, multiple kiosks keep crowd moving.
  • OnArrival helps with managing the day of operations for our events. It provides an exceptional user experience for everyone to check in with a kiosk, adjust and review their badge, and record their attendance to get accurate CPE credits.
  • Very user friendly for an account user. Easy to get through and fast. The support given on OnArrival is exceptional!

Cons

  • Glitchy - sometimes router goes out and have to reset. Printers get jammed frequently and have to reset. Price is a little high when you have to purchase license, hardware and badge stock for every event.
  • The only con is the price of use and potential technology issues.
  • Glitchy, have to uninstall and reinstall between uses.
  • No negatives related to OnArrival. Recommend purchasing as a bundle from Cvent rather than buying components separately.
  • To print in color as a basic package would be nice.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cvent
Founded: 1999
United States
www.cvent.com/en/event-marketing-management/onarrival-event-check-in-software

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/visitor-management/

Alternatives

Alternatives

Savance Visitor Management

Savance Visitor Management

Savance Workplace
EntryPoint

EntryPoint

RGX Apps
Rapid Access

Rapid Access

Rapid Global

Categories

Event Check In Supported

Categories

Visitor Management Supported

Event Check In Features

Attendee Segmentation Supported
Badge Printing Supported
Data Import / Export Not Supported
Data Synchronization Not Supported
Guest List Management Not Supported
Guest List Search Not Supported
Lead Capture Supported
Multi-Event Not Supported
QR Codes Not Supported
Reporting/Analytics Supported
Ticketing Not Supported

Integrations

Microsoft Teams Not Supported
Slack Not Supported
Swapcard Supported
Zoom Not Supported
Zoom Workplace Not Supported
Zoom Workspace Reservation Not Supported

Integrations

Microsoft Teams Supported
Slack Supported
Swapcard Not Supported
Zoom Supported
Zoom Workplace Supported
Zoom Workspace Reservation Supported
Claim OnArrival and update features and information
Claim OnArrival and update features and information
Claim Zoom Visitor Management and update features and information
Claim Zoom Visitor Management and update features and information