OnArrival

OnArrival

Cvent
4.7 out of 5 stars
S/PASS

S/PASS

Stats Inc.
OnArrival S/PASS

Related Products

  • Retreat Guru
    4.7 out of 5 stars 134 Ratings
    Visit Website for Retreat Guru
  • CirrusPrint
    5.0 out of 5 stars 2 Ratings
    Visit Website for CirrusPrint
  • Eventgroove
    4.8 out of 5 stars 13 Ratings
    Visit Website for Eventgroove
  • EventsAir
    4.6 out of 5 stars 154 Ratings
    Visit Website for EventsAir
  • RallyFuel
    5.0 out of 5 stars 1 Rating
    Visit Website for RallyFuel
  • ROLLER
    4.3 out of 5 stars 258 Ratings
    Visit Website for ROLLER
  • DeskTime
    4.5 out of 5 stars 954 Ratings
    Visit Website for DeskTime
  • Bookinglayer
    4.8 out of 5 stars 152 Ratings
    Visit Website for Bookinglayer
  • Airalo
    4.5 out of 5 stars 79,541 Ratings
    Visit Website for Airalo
  • PostScan Mail
    4.0 out of 5 stars 137 Ratings
    Visit Website for PostScan Mail
OnArrival:

About

OnArrival attendee check-in eliminates long lines and badge stuffing while syncing automatically across the Cvent platform. First impressions are critical for your attendees and guests. OnArrival has an option for a contactless check-in to further minimize staffing as well as crowding. OnArrival's kiosk mode will impress your attendees and help reduce your staffing needs onsite. Your guests can register at a safe distance, check-in with the Cvent Event App or Apple Wallet, pay fees, and print their name badge. OnArrival helps eliminate badge tables by connecting mobile tablets to print badges wirelessly. OnArrival supports a variety of printer and badge types that even include plastic. Simple or advanced, it's up to how you would like to brand your event.
S/PASS:

About

S/PASS is a QR check-in system for invitation-only events, including product launches, receptions, press days, previews, and anniversary parties. Organizers can import guest lists from CSV or Excel, send bulk invitation emails and reminders, and collect one-tap RSVPs. Guests receive individual entry QR codes by email as soon as they accept, without needing an app or account. At the venue, staff scan codes with a phone or tablet camera; check-in takes about two seconds, multiple devices can scan at once, and repeat scans are flagged as already checked in. Arrivals appear in real time, and attendance records with arrival times can be exported as CSV. The organizer dashboard and check-in screens can be switched between English and Japanese. Guest invitations, reminders, entry QR emails, and RSVP pages can be presented in Japanese, English, or both. S/PASS supports invitation-based attendance for event organizers, brands, public relations agencies, and event production teams.
OnArrival:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
S/PASS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
OnArrival:

Audience

Event organizers that want a check-in solution
S/PASS:

Audience

Brands, public relations agencies, and event production companies that organize invitation-only events such as product launches, receptions, press days, and previews.
OnArrival:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
S/PASS:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
OnArrival:

API

Offers API Not Supported
S/PASS:

API

Offers API Not Supported
OnArrival:

Screenshots and Videos

S/PASS:

Screenshots and Videos

OnArrival:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
S/PASS:

Pricing

¥19,800/event
The Basic plan is ¥19,800 per event for up to 400 guests, plus 10% consumption tax. The first event is free for up to 400 guests, with no credit card required. The monthly Pro plan is ¥29,800 for up to three events per month, with up to 400 guests per event. A 14-day free trial is available for the Pro plan.
Free Version Not Supported
Free Trial Supported
OnArrival:

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.6 / 5
support 4.4 / 5
S/PASS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
OnArrival:

Pros & Cons from Real Users

Pros

  • Makes check in quick and easy. Easy to register walk ins and/or update registered guests before printing the badge. Attendees love the experience. Love the fact you can do contactless/touchless. Multiple kiosks and printers keep the crowd / lines moving.
  • Check-in is quick and easy with OnArrival. I could not recommend it enough. Attendees also enjoy the experience.
  • I like that it can be contactless/touchless, integrated with registration, register walk ins, take payment, multiple kiosks keep crowd moving.
  • OnArrival helps with managing the day of operations for our events. It provides an exceptional user experience for everyone to check in with a kiosk, adjust and review their badge, and record their attendance to get accurate CPE credits.
  • Very user friendly for an account user. Easy to get through and fast. The support given on OnArrival is exceptional!

Cons

  • Glitchy - sometimes router goes out and have to reset. Printers get jammed frequently and have to reset. Price is a little high when you have to purchase license, hardware and badge stock for every event.
  • The only con is the price of use and potential technology issues.
  • Glitchy, have to uninstall and reinstall between uses.
  • No negatives related to OnArrival. Recommend purchasing as a bundle from Cvent rather than buying components separately.
  • To print in color as a basic package would be nice.
OnArrival:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
S/PASS:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
OnArrival:

Company Information

Cvent
Founded: 1999
United States
www.cvent.com/en/event-marketing-management/onarrival-event-check-in-software
S/PASS:

Company Information

Stats Inc.
Founded: 2021
Japan
lp.spass.tokyo/en
OnArrival:

Alternatives

Expo Pass

Expo Pass

4.9 out of 5 stars
S/PASS:

Alternatives

OnArrival:
S/PASS:
OnArrival:
S/PASS:
WeddingBeacon

WeddingBeacon

MJ Berlin Services
OnArrival:
S/PASS:
OnArrival:
S/PASS:
OnArrival:

Categories

Event Check In Supported
S/PASS:

Categories

Event Check In Supported
OnArrival:

Event Check In Features

Attendee Segmentation Supported
Badge Printing Supported
Data Import / Export Not Supported
Data Synchronization Not Supported
Guest List Management Not Supported
Guest List Search Not Supported
Lead Capture Supported
Multi-Event Not Supported
QR Codes Not Supported
Reporting/Analytics Supported
Ticketing Not Supported
OnArrival:

Integrations

Swapcard Supported
S/PASS:

Integrations

Swapcard Not Supported
OnArrival:
Claim OnArrival and update features and information
Claim OnArrival and update features and information
S/PASS:
Claim S/PASS and update features and information
Claim S/PASS and update features and information