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About

Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 500 restaurant brands use Olo to grow digital sales, maximize profitability, and preserve direct consumer relationships. Acquired Wisely in October 2021, a leading customer intelligence and engagement platform for restaurants.

About

The fastest growing technology for restaurants. Now more than ever you need to look amazing when a customer looks you up. Generate online buzz and get thousands of customers excited to try your restaurant. Online revenue drives 100's big-ticket catering & parties, even during covid.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurant brands with 5+ locations

Audience

Marketing teams that need a complete Restaurant Marketing platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Visit the Contact Us page on our website to get in touch with our team for pricing details.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.1 / 5
ease 1.1 / 5
features 1.1 / 5
design 1.4 / 5
support 1.4 / 5

Pros & Cons from Real Users

Pros

  • I liked the Reels it created for social media. It created nice looking posts for FB including National celebration days.
  • N/A.
  • I have no pros for this company! Right out of the gate they were very misleading. I specifically asked what hidden fees are there? On camera the rep stated the only variable to the cost would be if I wanted videos or just pictures for the site. Which is clearly understandable.
  • They seemed decent for a week but I was always uncomfortable by the way the relationship started and the amount of pressure they applied to us just to sign up.
  • Nice pictures but you could hire a photographer $100 for that. They drag out the website for months while charging you the monthly fee while you get nothing in return. Total scam company. Do not use!! Please learn from me. I’m bringing them to court.

Cons

  • Cost Almost impossible to cancel- They talk in circles acting like they are concerned about your business but they are just trying to keep you paying. Functions are rudimentary-I.e. Applications- I had to follow up with every applicant to ask questions beyond their name, phone, and email Fine print information- the photos they take belong to them After initial contract, you don’t go month to month as it seems- you pay month to month but are contracted for a whole year Without hard data to substantiate this- I do not feel like it helped my business at all. They claim a lot of $ that they brought in but I was still doing all the social media posting, etc.
  • Never delivered what was promised, took money and offered no refunds
  • They are very misleading!!! They are built in a way to force you into upgrading. If not they trap you into a contract. They actually offer you nothing that your averaging marketing person can’t do better.
  • Everything else. The service they provide, you can do on your own. The company is being run into the ground by the owner’s son, who is incredibly rude and arrogant. I can only hope they go out of business soon.
  • Everything about them. They charge big monthly fees while they ‘develop’ your website for months all while you get nothing in return. They are a scam. I will do my best to bring them down in court.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Olo
Founded: 2005
United States
www.olo.com

Company Information

Spothopper
www.spothopperapp.com

Alternatives

Rezku Point of Sale

Rezku Point of Sale

Guest Innovations

Alternatives

SinglePlatform

SinglePlatform

Tripadvisor

Categories

Categories

Restaurant Marketing Features

Advertising Management Not Supported
CRM Supported
Customer Data Platform Supported
Email Marketing Supported
Feedback Management Supported
Loyalty Management Not Supported
Marketing Automation Supported
Menu Management Supported
Online Ordering Supported
Personalization Supported
Promotion Management Supported
SMS Marketing Supported
Social Media Management Not Supported
Website Builder Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Not Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Not Supported
Surveys & Feedback Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Online Ordering Features

Integrated Gift Cards Not Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Not Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Not Supported
Secure Payment Processing Supported
Store Locator Not Supported
White-Label Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Not Supported

Restaurant Reservations Features

Capacity Monitoring Not Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Supported
Facebook Reservations Not Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Not Supported
Text/SMS Communications Supported
Waitlist Management Supported

Integrations

Attentive Supported
DoorDash Supported
Elavon Supported
Givex Supported
Hostie Supported
LS Retail Supported
Marqii Supported
MicroSale Supported
Onfleet Supported
Ovation Supported
PAR Engagement Supported
PDQ POS Supported
SMG Supported
SOCi Supported
SessionM Supported
Toast POS Supported
Wisely Supported
Yelp Supported
Yelp Guest Manager Supported
me&u Supported

Integrations

Attentive Not Supported
DoorDash Not Supported
Elavon Not Supported
Givex Not Supported
Hostie Not Supported
LS Retail Not Supported
Marqii Not Supported
MicroSale Not Supported
Onfleet Not Supported
Ovation Not Supported
PAR Engagement Not Supported
PDQ POS Not Supported
SMG Not Supported
SOCi Not Supported
SessionM Not Supported
Toast POS Not Supported
Wisely Not Supported
Yelp Not Supported
Yelp Guest Manager Not Supported
me&u Not Supported
Claim Olo and update features and information
Claim Olo and update features and information
Claim Spothopper and update features and information
Claim Spothopper and update features and information