ServiceONE

ServiceONE

SII Concatel
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About

OfficeSpace is the #1 AI Operating System for the Built World, helping organizations manage and optimize physical workplaces. The platform unifies space planning, desk and room booking, wayfinding, visitor management, asset tracking, maintenance workflows, and workplace analytics in one system. AI-enabled workflows and real-time insights give teams visibility into how spaces are used across locations. Facilities, IT, HR, and Real Estate teams rely on the platform to support hybrid work, improve space utilization, streamline operations, and enhance workplace experiences. Recognized by Gartner as a key provider in the Workplace Experience Applications market, OfficeSpace is trusted by global enterprises to support flexible and in-office work and make informed decisions about the built environment.

About

ServiceONE is the most complete business management software on the market and offers specific solutions for the six major business areas that, according to Gartner, must meet an ESM solution. The Enterprise Service Manager ServiceONE applies the principles of ITSM to the entire company, creating custom workflows and automating processes. Reduce costs, improve customer service and increase your business productivity by providing intelligence management of your business resources with ServiceONE ESM. Align all business units and intelligently manage the services, assets and spaces of your company. Achieve improvements in your business performance by digitizing and automating your workflows. Use updated data to make strategic decisions and increase the effectiveness in the internal control of your company. Increase of end users satisfaction thanks to greater responsiveness and optimization of business processes.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage their workplace operations

Audience

Businesses searching for a solution for creating custom workflows and automating processes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No matter your size or scale, we have plans filled with the features you need to optimize your real estate portfolio and elevate your employee experience.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

OfficeSpace Software
Founded: 2006
United States
www.officespacesoftware.com

Company Information

SII Concatel
Founded: 1998
Spain
www.serviceone.es/en

Alternatives

Alternatives

TeamDynamix ESM

TeamDynamix ESM

TeamDynamix
Rosmiman IWMS

Rosmiman IWMS

Rosmiman Software

Categories

Categories

Facility Management Features

Asset Management Supported
Commercial Properties Not Supported
Equipment Management Not Supported
Facility Scheduling Supported
Incident Management Not Supported
Inspection Management Supported
Inventory Control Not Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Not Supported
Room Scheduling Supported
Schools Not Supported
Space Planning Supported
Vendor Management Not Supported
Visitor Management Supported
Work Order Management Supported

EAM Features

CMMS Supported
Energy Management Not Supported
Equipment Management Not Supported
Facility Management Not Supported
Inventory Management Supported
IT Asset Management Supported
Maintenance Management Supported
Parts Management Not Supported
Preventive Maintenance Scheduling Supported
Software License Management Not Supported
Warranty Management Supported
Work Order Management Supported

Meeting Room Booking System Features

Digital Signage Supported
Internal Meetings Supported
Multi-Location Supported
Online Booking Supported
Payment Processing Not Supported
Third Party Booking Not Supported
Utilization Reporting Supported
Vendor Management Not Supported
Visitor Management Supported

Space Management Features

Change Management Supported
Design Management Supported
Floor Plans & Maps Supported
For Offices Supported
For Retail Supported
Occupancy Management Supported
Planogramming Supported
Shelf Planning Supported
Space Reservation Supported
Usage Tracking / Analytics Supported

Visitor Management Features

Alerts/Notifications Supported
Badge Management Supported
Document Management Supported
ID Scan Supported
Pre-Registration Supported
Registration Management Supported
Self Check-in Supported
Visitor Tracking Supported
Watch List Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Supported
Schools Not Supported
Space Planning Supported
Vendor Management Supported
Visitor Management Supported
Work Order Management Supported

Integrations

Active Directory Certificate Services (AD CS) Supported
BambooHR Supported
Brivo Supported
Cisco Duo Supported
Cisco Meraki Supported
Crestron Fusion Supported
CyberArk Conjur Supported
Google Workspace Supported
Jira Supported
JumpCloud Supported
Kastle Supported
Kisi Supported
NorthStar Navigator Not Supported
Okta Supported
Ping Identity Supported
ServiceNow Supported
Slack Supported
UKG Pro Supported
Visual Lease Supported
Zoom Supported

Integrations

Active Directory Certificate Services (AD CS) Not Supported
BambooHR Not Supported
Brivo Not Supported
Cisco Duo Not Supported
Cisco Meraki Not Supported
Crestron Fusion Not Supported
CyberArk Conjur Not Supported
Google Workspace Not Supported
Jira Not Supported
JumpCloud Not Supported
Kastle Not Supported
Kisi Not Supported
NorthStar Navigator Supported
Okta Not Supported
Ping Identity Not Supported
ServiceNow Not Supported
Slack Not Supported
UKG Pro Not Supported
Visual Lease Not Supported
Zoom Not Supported
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