Tracey

Tracey

Sendcloud
+
+

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About

Octup is a real-time AI-powered analytics and billing automation platform built specifically for third-party logistics providers that unifies operational, financial, and client data from systems like WMS, ERP, OMS, and carriers into a single actionable dashboard to improve profitability and visibility. It automatically captures and reconciles every billable activity, eliminating manual billing backlogs and enabling invoices in hours instead of weeks while surfacing hidden revenue leaks like unbilled value-added services, shipped-but-unfulfilled orders, and canceled shipments. Octup delivers real-time margin clarity across clients, warehouses, and order types, turning disconnected data into searchable insights so teams can protect margins, show true cost-to-serve, and act on predictive intelligence without manual exports or spreadsheets.

About

Tracey by Sendcloud is a cloud-based shipping intelligence platform that helps ecommerce brands, 3PLs, and retailers take control of delivery performance by turning scattered carrier tracking data into structured, actionable insights so you can benchmark carriers, optimize costs, and improve the customer experience. It unifies parcel and status data from 40+ worldwide carriers to give real-time visibility into shipments, predict delays with high accuracy, and recommend the best transport options based on cost, reliability, transit times, and SLAs, instead of relying on intuition. It enables teams to compare and evaluate carrier performance over time, benchmark against industry data, and negotiate better carrier agreements, while automating proactive customer notifications and reducing “where is my order” service inquiries with ETA predictions and delivery issue alerts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Third-party logistics providers in search of a solution to improve profitability and client transparency

Audience

Ecommerce operators, logistics managers, and customer support teams who need actionable carrier performance data and predictive delivery insights to improve shipping outcomes and customer satisfaction

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Octup
Founded: 2022
Israel
www.octup.com

Company Information

Sendcloud
Founded: 2019
Belgium
www.traceybysendcloud.com

Alternatives

Alternatives

Categories

Categories

Integrations

Da Vinci Supply Chain Business Suite Supported
Deposco Bright Suite Supported
Extensiv 3PL Warehouse Manager Supported
Logiwa IO Supported
QuickBooks Online Supported
Sendcloud Not Supported
ShipHero Supported

Integrations

Da Vinci Supply Chain Business Suite Not Supported
Deposco Bright Suite Not Supported
Extensiv 3PL Warehouse Manager Not Supported
Logiwa IO Not Supported
QuickBooks Online Not Supported
Sendcloud Supported
ShipHero Not Supported
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Claim Octup and update features and information
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