Problem SolverOmnex Systems
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Related Products
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About
Stop guessing. Start knowing.
Ocasta is the frontline performance platform that turns daily uncertainty into confident action. For frontline teams in retail, hospitality, fitness, contact centres and more, Ocasta helps staff know what to do, how to do it, and when to act — without needing to ask a manager.
Our customers see:
• 98% engagement from their teams
• $5,000 saved on every new hire
• 72% fewer issues
Whether you're rolling out a process change, embedding product knowledge or accessing a how-to guide mid-shift, Ocasta keeps your teams informed and ready. No more digging through outdated documents or waiting for help — the answers are always at hand.
It’s there for site visits and inspections, coaching conversations, and getting new starters confident for day one. With real-time visibility into what’s working and what’s not, managers can track performance, spot gaps and act fast, before small issues become big problems.
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About
Effectively tracking issues, concerns, and knowledge are part of an organization's continual improvement strategy. When an issue is raised by a customer, management will want to receive status updates on whether the concerned team has started working towards resolving it on priority. Omnex’s Problem Solver aids as a common tool and knowledge bank to track, manage, and resolve problems. Problem Solver is designed to be a single repository of all internal and external problems. Acknowledging Integrated Management Systems, we have developed our software to handle a variety of quality assurance (external and internal), environmental, and health and Safety issues. Define timelines and metrics for problem resolution, from the problem itself, to: containment, correction, corrective action, reporting, all the way to closure. Empower suppliers to complete supplier corrective action.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Frontline teams in retail, hospitality, fitness, contact centers and more
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Audience
Companies in need of an issue management platform
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationOcasta
Founded: 2011
United Kingdom
ocasta.com
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Company InformationOmnex Systems
Founded: 1986
United States
www.omnexsystems.com
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Supported
Cataloging / Categorization
Supported
Collaboration
Not Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Retail Execution Features
AI / Image Recognition
Not Supported
Collaboration Tools
Not Supported
Data Collection
Supported
Inspection
Supported
Pricing / Placement Optimization
Not Supported
Product Education
Supported
Product Promotion Strategy
Supported
Retail Site Audit
Supported
Workforce Management
Not Supported
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Knowledge Base
Supported
Project Management
Supported
Recurring Issues
Supported
Scheduling
Supported
Task Management
Supported
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Integrations
Looker
Supported
Microsoft Power BI
Supported
Tableau
Supported
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Integrations
Looker
Not Supported
Microsoft Power BI
Not Supported
Tableau
Not Supported
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