OONEKEY

OONEKEY

OONE
TravelPal

TravelPal

TravelPal Inc.
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About

Everything at your fingertips. The platform to better manage your vacation properties. Organize your check-in digitally and avoid the queues and any crowd of customers. 3 App 1 Integrated system. Customers App. Request direct maintenance. Online check-in. News and structure info on your smartphone. App Maintenance and Operators. Receive support requests with details and photos. Facilities activity calendar. Instant messaging with management. Structure Application. Single application for multiple structures. Direct messaging with the customer. Management of external and internal maintainers. Appointment calendar. Assistance reporting and analysis. Sending push news on customer app. The only integrated system to digitize the communication and activities of your tourist facility. Technical Assistance all requests with one application. Communications with the customer via IOS and ANDROID apps. Check in online clear the queue

About

TravelPal is an AI guest messaging and upsell tool for vacation rental property managers using Guesty, priced at $25 per unit per month. It answers guest messages around the clock, in the language the guest writes in, from your own listing data and message history. Then it sells: late checkout, early check-in, and mid-stay cleaning are offered in chat at your exact prices, paid by card, with every sold change written into Guesty so your front desk and cleaning crew see it where they already look. TravelPal knows when to stop. Complaints and refund requests stop the AI and alert a person. Questions it cannot answer confidently are held for your team, and your answer is relayed back to the guest in one voice. The price is a flat $25 per unit per month: no onboarding fee, no commission on upsells, no message caps, and no surcharge as you add units. A Miami property management company has run TravelPal on 144 units since August 2026.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Tourist facilities that may need an app which features a virtual check-in to avoid queues at the reception and communicate with customers and suppliers at a distance

Audience

Vacation rental and short-term rental property management companies using Guesty

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$25/month/unit
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OONE
Founded: 2018
Italy
oonekey.com

Company Information

TravelPal Inc.
Founded: 2024
United States
asktravelpal.com

Alternatives

inReception

inReception

InReception

Alternatives

Escapia

Escapia

Vrbo
Mya

Mya

Concierge Inc.

Categories

Categories

Guest Messaging Supported
Vacation Rental Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Not Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Not Supported
Payment Processing Supported
Property Database Not Supported
Reservations Management Supported
Vendor Management Not Supported
Work Order Management Not Supported

Campground Management Features

Asset Management Not Supported
Check-in / Check-out Supported
Multi-Location Not Supported
Online Booking Not Supported
Permit Management Not Supported
Point of Sale (POS) Not Supported
Rental Management Supported
Reservations Management Not Supported
Site Maps Supported
Utility Billing Supported

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Not Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Not Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Supported

Hospitality Property Management Features

Built-in Accounting Not Supported
Catering Not Supported
CRM Not Supported
Employee Management Supported
Extended Stay Not Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Not Supported
Maintenance Management Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Not Supported
Kill Switch Not Supported
Promotions Management Supported
Rate Management Not Supported
Reservations Management Supported
Restriction Management Not Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Inventory Management Not Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Not Supported
Predictive Maintenance Not Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Technician Management Supported
Work Order Management Not Supported

Spa Features

Appointment Management Supported
Client Management Not Supported
Employee Management Not Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Not Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Travel Management Features

Approval Workflow Not Supported
Expense Reporting Not Supported
Mobile Access Supported
Policy Management Not Supported
Profile Management Not Supported
Reminders Not Supported
Restriction Management Not Supported
Travel Booking Supported
Travel Planning Not Supported

Integrations

No info available.

Integrations

No info available.
Claim OONEKEY and update features and information
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