OnTrackplus vs. XChange Comparison Chart

Manage Your Trip (MYT SaaS) is an intuitive web-based platform for tourism operators running groups and private tours. As an all-in-one solution, MYT SaaS enables tourism professionals to create, manage, and market their tourism offerings easily and seamlessly. MYT SaaS has MYT Tour Guide and MYT Traveler apps that enable users to access the solution through their mobile devices. Key capabilities of MYT SaaS include back-office management, unique tourism CRM, marketing tools, a central reservation system, feedback management, operation management, contact database, real-time feedback, group registration, online tour booking, and more.

TicketSearch is a complete event ticketing, box office management, CRM, and fundraising solution providing organizations of any size the tools and support to sell tickets, registrations, workshops, and merchandise, as well as accept donations and manage customer relations. TicketSearch offers two levels of service, the standard edition, with features for every organization, and the enterprise solution, which provides additional services such as marketing, phone sales, and additional support services. From loading events to managing ticket inventory and providing daily revenue reports, TicketSearch can customize a box office solution for your team. Virtual phone sales, ticket distribution, and patron package mailing services are available. A dedicated sales and support representative will be assigned to your account to ensure TicketSearch integrates seamlessly with your team.

Transform Your Support Team with Effortless Automation Tired of repetitive tasks slowing down your support team? QueryPal empowers support representatives and teams to deliver exceptional service by automating ticket responses, freeing up time for more complex issues that require a human touch. With advanced AI-driven workflows, you can reduce response times, increase efficiency, and ensure consistent, accurate support every time. Whether it's handling common inquiries or managing bulk requests, your team stays focused on what matters most—delighting your customers. Faster Resolutions: Automate responses to common questions and tickets, accelerating your team’s ability to resolve issues. Consistency & Accuracy: Ensure every customer interaction is handled with the same level of care and detail, reducing errors. Increased Productivity: Free your team from routine tasks, giving them more time to focus on complex or high-priority cases.

Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible.

BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.

EngageBay is a simple, affordable, integrated, all-in-one marketing, sales and service automation platform with free CRM, built to grow small businesses and startups. The marketing automation suite helps you save time, nurture your audience and automate routine, manual tasks. With the free CRM and sales automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life. And finally, with the free live chat and helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize, and solve customer support tickets in minutes.

For artists and studio’s on top of their game! Keep digital track of your appointments and customers. For single artists staying in their own shop, or traveling the world; as well as for small to very big studio’s looking to book their artists as seemingly as possible. Bring a customer-friendly AND artist-friendly service to your tattoo studio with Tattoogenda’s tattoo shop software! Tattoogenda sends automated reminder SMS and/or emails to your customers, right before their appointments. We make sure your deposit rules get read by your clients too. The steps to create a tattoo project are designed so you or your manager can ask all the right questions to your customer. Like placement, size, color or black and grey, etc. When making new bookings, the list of dates gets automatically emailed to your customer. No more writing mistakes with manually written dates on business cards.

Award-Winning Booking Software to Power Up Your Tours, Activities, & Rentals Indexic's tour, activity, and rental booking software and waiver system make tour and activity bookings and rental reservations quick & easy so you can focus on your business. Ditch Manual Work, Grow Faster: Stop juggling bookings and paperwork. Our software automates tasks, freeing you to deliver amazing experiences and scale your business. Booking Made Easy: Simplify online reservations for tours, activities, and rentals. This user-friendly platform lets customers book and pay instantly, directly on your website 24/7. Reach a Global Audience: Connect with top travel platforms (OTA's) like TripAdvisor, Viator, Expedia, Groupon, GetYourGuide, and Google, highlighting your tours and rentals to a worldwide network of potential customers. Expert Support: Our USA-based industry veterans provide exceptional customer service every step of the way. You're a valued partner, not just a client.

Gaviti is an invoice to cash flow automation solution that helps accounts receivable teams make better credit decisions, reduce DSO, and reconcile payments faster. With our advanced automation tools, you can say goodbye to manual, time-consuming A/R tasks. Gaviti has earned the trust of industry leaders like EY, cPrime, PWC, and many more. Our track record speaks for itself. Our clients have achieved remarkable results, slashing their Days Sales Outstanding (DSO) by an impressive 30%-50% within just six months of adopting Gaviti. Collections Analytics: Actionable data to optimize your strategies. Identify trends, pinpoint bottlenecks, and make data-driven decisions to boost your collections efficiency. Effortless Cash Application: Say farewell to the headache of reconciling payments. Automate your cash application process and achieve 100% accuracy, improved cash flow and happier customers. Strategic Credit Management: Make informed credit decisions with confidence. Powerful

Precoro is a cloud-based solution to automate procurement and effectively manage spends. No more time-consuming manual procedures and human factor errors. Automated operations and centralized purchasing processes only. - Approve documents 2.5x faster from any device using email or Slack notifications to ensure your team gets everything on time. - Save up to 19% of your purchasing budget. Track discounts and only spend what was planned. Increase cash flow transparency and get precise analytics and insightful reports to plan your procurement strategy more thoughtfully. - Reduce manual data entry. Create, approve, and track POs just in a few clicks. Manage suppliers, item catalogs, inventory, and more within one platform. - Manage your procurement operations on the go with IOS and Android Mobile App. Get access to a 14-day free trial to make sure we’re the perfect fit for your business!