Related Products
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About
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Numa fixes customer experience & operations at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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About
Let us handle your customer support. Our 24x7 UK based teams match your brand's voice and delight your existing customers! We can onboard you in as little as one week, documenting knowledge throughout the process. Scale-up and down as you need. We grow with your business and can use your existing tools. We communicate with your customers across all of your existing channels including social media. We analyze interactions to constantly improve our service, ensuring complete customer satisfaction. An amazing customer service experience drives customer loyalty. Our UK-based team of award-winning customer support experts match your brands voice and ensure your customers are delighted with the service they receive. Partnering with us will ensure you stay ahead of your competition and meet the demands of the modern customer. Join other customer success professionals receiving the latest industry insights direct to their inbox once per month.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Dealerships interested in an AI to improve their end-to-end customer experience, increase revenue, and handle missed calls.
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Audience
Companies, businesses and teams looking for a multi-channel outsourced customer support solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$136.10 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNuma
Founded: 2019
United States
www.numa.com
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Company InformationThe SaaSy People
United Kingdom
thesaasypeople.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Archbee
CDK Global
Dealertrack DMS
ERA-IGNITE
Freshdesk
Groove
Help Scout
Intercom
Jira
Magento
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Integrations
Archbee
CDK Global
Dealertrack DMS
ERA-IGNITE
Freshdesk
Groove
Help Scout
Intercom
Jira
Magento
|
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