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About

Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Numa fixes customer experience & operations at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.

About

Let us handle your customer support. Our 24x7 UK based teams match your brand's voice and delight your existing customers! We can onboard you in as little as one week, documenting knowledge throughout the process. Scale-up and down as you need. We grow with your business and can use your existing tools. We communicate with your customers across all of your existing channels including social media. We analyze interactions to constantly improve our service, ensuring complete customer satisfaction. An amazing customer service experience drives customer loyalty. Our UK-based team of award-winning customer support experts match your brands voice and ensure your customers are delighted with the service they receive. Partnering with us will ensure you stay ahead of your competition and meet the demands of the modern customer. Join other customer success professionals receiving the latest industry insights direct to their inbox once per month.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Dealerships interested in an AI to improve their end-to-end customer experience, increase revenue, and handle missed calls.

Audience

Companies, businesses and teams looking for a multi-channel outsourced customer support solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$136.10 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Numa
Founded: 2019
United States
www.numa.com

Company Information

The SaaSy People
United Kingdom
thesaasypeople.com

Alternatives

Alternatives

Greetmate.ai

Greetmate.ai

Pacific Codeline LLC

Categories

Categories

Integrations

Archbee
CDK Global
Dealertrack DMS
ERA-IGNITE
Freshdesk
Groove
Help Scout
Intercom
Jira
Magento
PBS DMS
Salesforce
Shopify
Slack
Tekion
VinSolutions Connect CRM
Vonage Business
WooCommerce
Xtime
Zendesk

Integrations

Archbee
CDK Global
Dealertrack DMS
ERA-IGNITE
Freshdesk
Groove
Help Scout
Intercom
Jira
Magento
PBS DMS
Salesforce
Shopify
Slack
Tekion
VinSolutions Connect CRM
Vonage Business
WooCommerce
Xtime
Zendesk
Claim Numa and update features and information
Claim Numa and update features and information
Claim The SaaSy People and update features and information
Claim The SaaSy People and update features and information