Xactimate

Xactimate

Xactware
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About

Novato is a compliance platform built for Australian general contractors managing subcontractors on construction sites — replacing spreadsheets and manual licence lookups with one audit-ready system. Novato verifies subcontractor trade licences against live Australian state registers (NSW, QLD, expanding), flagging licences that will lapse before a project finishes — not just checking validity today. Beyond licensing, Novato covers AI-assisted SWMS generation, Right to Work verification, digital asbestos registers, plant and equipment tracking, WHS management plans, psychosocial hazard reporting aligned to Part 6A, toolbox talks, incident reporting, and site induction. Built against real state-by-state regulatory differences, including jurisdictions like Victoria and WA with separate OHS/WHS regimes. Novato exists so contractors can prove — not just claim — every subcontractor on site is licensed, insured, inducted, and compliant.

About

Xactimate, the industry's most powerful and comprehensive solution for property claims estimation, is the number one choice for restoration professionals thanks to its accuracy and flexibility throughout all stages of the repair process. Xactimate can be accessed from a desktop computer, online browser, or mobile device, enabling insurers, loss adjusters, restoration contractors, reconstruction contractors, and specialized service providers to achieve greater speed and accuracy in their claims handling. Small download and streamlined installation gets you set up quickly. Includes all the top features and capabilities for adjusters, insurers, and contractors. Works with or without an internet connection, then syncs with the cloud to stay updated. Fast, full-featured onsite claims handling for contractors and field adjusters.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Construction and Building Industry

Audience

Restoration professionals looking for a claims estimating platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$39 AUD/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.5 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.5 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • I really liked Novato because it makes compliance and reporting feel much simpler and more manageable. The platform is easy to use, well organised, and saves a lot of time compared with handling everything manually. I also liked how straightforward it is to keep track of requirements and stay on top of compliance. Overall, it’s a practical tool that makes a complicated process much easier.
  • Directly pulls real-time data from state databases (like NSW Fair Trading) rather than relying on static or uploaded file. Flags credentials and insurances that are set to expire before a project finishes, preventing lapsed compliance.

Cons

  • Doesn’t connect to myob making it a little harder to sort bills out but I did see the do support Xero perhaps they might support myob one day.
  • It lacks native integrations with major Australian construction ERPs or accounting software like Xero or MYOB, requiring manual data handling across systems.

Pros & Cons from Real Users

Pros

  • Dumb down version of RS Means assemblies. Residential order of magnitude type work is fine. There is no other pros. If you are looking to check a box that you did an ESI, maybe this is an ok product.
  • See below.

Cons

  • Does not have all the typical structural MEP components. IT service is dismal. Deceptive business practice on subscription services.
  • This was the worst decision I made in my 35 + years in the insurance restoration industry... We tried to make it work but it was such old technology and still in beta. I thought maybe it was me but I had my IT guy sit brown with me and he said it was a joke. The part that was crazy is that I actually have documentation from them saying that they support what I was saying . I asked for my money back and they would not give a refund.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Novato
Founded: 1995
Australia
www.novato.com.au

Company Information

Xactware
Founded: 1986
United States
www.xactware.com/en-us/solutions/claims-estimating/xactimate/professional/

Alternatives

Alternatives

PHOTO iD by U Scope

PHOTO iD by U Scope

U Scope Technologies
CATSafety

CATSafety

Construction Software Pty Ltd
Assured JobCheck

Assured JobCheck

Assured Software
Crunchwork

Crunchwork

Codafication
Xcelerate

Xcelerate

Xcelerate Restoration Software
Rapid One

Rapid One

Rapid Global

Categories

Subcontractor Supported

Categories

Restoration Management Features

Bid Management Supported
CRM Supported
Document Management Supported
Fire Restoration Supported
Job Tracking Supported
Mold Remediation Supported
Project Management Supported
Scheduling Supported
Task Management Supported
Water Restoration Supported

Integrations

CapOut Not Supported
ClickClaims Not Supported
DocuSketch Not Supported
Encircle Not Supported
OpenAdapt Not Supported
PHOTO iD by U Scope Not Supported
PSA Not Supported
RoofScope Not Supported
ScopeAssist Not Supported
Xactware Benchmark Not Supported

Integrations

CapOut Supported
ClickClaims Supported
DocuSketch Supported
Encircle Supported
OpenAdapt Supported
PHOTO iD by U Scope Supported
PSA Supported
RoofScope Supported
ScopeAssist Supported
Xactware Benchmark Supported
Claim Novato and update features and information
Claim Novato and update features and information
Claim Xactimate and update features and information
Claim Xactimate and update features and information