NextStep RepairNoregon Systems
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Related Products
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About
Turn complex repair jobs into step-by-step instructions that guide technicians through faster and safer repairs. NextStep Repair is an interactive maintenance guide created by top ASE, OE, and JPRO-certified technicians. New coverage is added regularly so you always have up-to-date information without the hassle and expense of manual updates or new purchases. Repairing trucks can be dangerous work. Improve safety and decrease shop liability by following detailed safety and cautionary warnings. Detailed and easy-to-follow repair instructions make you feel like a master mechanic is always in your shop, helping technicians of all skill levels repair vehicles faster. Fix issues diagnostic tools can’t detect and empower technicians to quickly solve the symptom-based issues that trouble even the best mechanics. NextStep Repair takes the guesswork out of repair work, helping technicians turn over bays faster and get trucks back on the road.
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About
Our platform empowers agents and customers with automatic home network diagnostics and easy-to-follow troubleshooting steps — so they can find the root cause of WiFi connectivity issues and reach a resolution on the first try. The RouteThis Discovery App leverages the customer’s mobile device to collect deep insights into the home network’s configuration and environment, and automatically identify the root cause of potential WiFi problems. The RouteThis Dashboard is a single tool that provides agents with real-time insight into the customer’s home network, gives them easy-to-follow instructions on how to remedy the issues identified, and empowers them with the tools to resolve them remotely. Part of the RouteThis Discovery App, RouteThis Self-Help empowers customers with step-by-step instructions on how to resolve the specific problems identified on their home networks.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Technicians in need of a solution to improve safety and decrease shop liability
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Audience
Mobile-based WiFi support platform built for ISP and smart home support teams
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationNoregon Systems
Founded: 1993
United States
www.noregon.com/nextstep-repair/
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Company InformationRouteThis
Founded: 2013
Canada
routethis.com/platform/
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Integrations
No info available.
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Integrations
No info available.
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