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About

There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

About

Openlayer is the AI governance and observability platform that accelerates the evaluation and observability of agentic systems through 100+ automated tests and real-time guardrails that prevent prompt injections, PII leakage, bias, toxicity, and hallucinations, powering secure enterprise innovation. Designed to support both traditional ML and GenAI systems, Openlayer helps teams seamlessly handle everything from data-quality detection to automating comprehensive model evaluations, with full traceability across RAG, agents, and complex multi-step workflows. Trusted by Fortune 500 companies from early experimentation through production deployment and automated governance capabilities (NIST, EU AI Act, etc.)., Openlayer enables safe, reliable, and responsible AI operations.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

DevOps, Ops, and Engineering teams

Audience

AI engineering teams, machine learning teams, data science teams, governance teams, compliance leaders, security teams, enterprises, and Fortune 500 organizations that need AI observability, automated model evaluation, GenAI guardrails, RAG traceability, agent monitoring, and responsible AI governance

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
New Relic Data: $0.35 per GB (after free 100 GB limit)
New Relic Data Plus: $0.55 per GB (after free 100 GB limit)
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.9 / 5
design 4.9 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • Extensive User Friendly Great Reporting Features like Distributed Tracing, custom dashboards & NRQL empower us to build precise, actionable views for specific operational needs.
  • APM & Infrastructure modules that offer deep visibility into application performance, service dependencies & system resource utilization all in one page. Features like Distributed Tracing, custom dashboards & NRQL empower us to build precise, actionable views for specific operational needs.
  • NR support team is responsive, and documentation covers most scenarios. Easy to integrate using GraphQL, APIs, and scripting for automation (e.g., creating monitors, updating locations, automating alert. Provides deep insights across APM, Infrastructure, Browser, Synthetics, and Logs — all in one platform.policies).
  • New Relic provides deep performance monitoring across front-end, back-end, and infrastructure. Its real-time dashboards, customizable alerts, and distributed tracing features help teams quickly identify and resolve issues. NRQL getting easy finding solution. The intuitive UI, integrations with cloud providers like AWS and strong documentation make onboarding easy and effective for both Cloud Engineer.
  • 1. User-friendly interface: With New Relic, navigating through different metrics and data is extremely easy. The interface is user-friendly and intuitive, making it easy for even non-technical users to understand and analyze their data. 2. In-depth monitoring capabilities: New Relic offers comprehensive monitoring capabilities, allowing us to track everything from application performance to server health. This has helped us identify and resolve issues quickly, leading to improved overall performance. 3. Real-time alerts: One of the best features of New Relic is its ability to send real-time alerts when an issue occurs. These alerts help us stay on top of any potential problems and address them before they impact our customers or business operations. 4. Customizable dashboards: With New Relic, we can create custom dashboards to monitor specific metrics that are important to our business. This level of customization has been incredibly useful in tracking key performance indicators and identifying areas for improvement. 5. Great customer support: We have always received excellent support from the New Relic team whenever we face any issues or have questions about their product. Their response time is quick, and they have been very helpful in resolving any concerns we have had.
  • New Relic provides real-time monitoring, comprehensive observability, and proactive alerting for applications and infrastructure. It supports multiple languages, offers customisable dashboards, and enables data-driven decisions through powerful reporting and analytics, making it an essential tool for optimising performance and user experiences.
  • Integrates with many dev. frameworks and or vendor solution stacks. Good documentation and support. great flexibility for reporting and analysis. Easy to get started with, but is still feature rich. works with most common cloud stacks and open source tools. Works with all major OS's , containers, serverless. Provides trans. traceability, synth monitoring and real time reporting. Supports single sign-on, on prem and cloud assets.
  • First, New Relic provides comprehensive application performance monitoring, allowing developers and system administrators to quickly identify and fix performance issues. It offers a wide range of features, including real-time analytics, alerting and notifications, code profiling, and custom dashboards. Additionally, New Relic's user interface is easy to use and provides detailed insights into application performance. Furthermore, New Relic's pricing plans are flexible, allowing users to pay only for the features they need.
  • Great tool for developers who need to quickly identify and troubleshoot application performance problems. It also provides full-stack visibility, which allows users to monitor application performance from the client-side all the way to the server-side.
  • #1- It gives automatic anomaly detection, by smart artificial intelligence. #2- New Relic can also be integrated with the Slack app. #3- It gives development to work faster and responsive way.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

New Relic
Founded: 2008
United States
newrelic.com

Company Information

Openlayer
Founded: 2021
United States
www.openlayer.com

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Categories

AI Cost Management Supported
AI Observability Supported
AI SRE Agents Supported
AIOps Supported

Empower your enterprise with New Relic's AIOps solutions, offering an advanced Incident Management software that provides a comprehensive solution for detecting, responding to, and resolving incidents swiftly and effectively. Designed for large-scale operations, our unified data platform aggregates telemetry data from across your software environment, delivering powerful full-stack analysis tools to quickly identify issues and their root causes. With real-time monitoring, automated alerts, and customizable workflows, New Relic enables teams to streamline incident response processes, minimize downtime, and maintain service reliability. Improve incident resolution times, enhance team collaboration, and ensure superior customer experiences with New Relic's AIOps-driven Incident Management capabilities.

New Relic Application Performance Monitoring simplifies application performance management with a unified platform that delivers real-time insights across your entire tech stack. Designed for enterprise needs, it empowers leaders to monitor app performance, improve reliability, and enhance end-user satisfaction. With fully-integrated features like code-level visibility, AI-powered alerts and DEM, and new innovations like AI Monitoring and Transaction 360, teams can proactively identify and resolve issues before they impact users. Streamline performance tracking, consolidate tools and optimize resources, to confidently accelerate digital transformation. Upgrade to New Relic APM today and stay ahead of application challenges.

New Relic Database Monitoring provides business leaders with actionable insights to optimize database performance and ensure operational excellence. By tracking critical metrics like query response times and error rates, coupled with advanced query analysis, this tool pinpoints performance issues before they impact key applications. Seamlessly integrated with Application Performance Monitoring (APM), it offers a unified, real-time view into both application, infrastructure and database performance, enabling data-driven decisions. With proactive alerts for critical issues, New Relic empowers organizations to maintain system reliability, improve efficiency, and enhance customer satisfaction, positioning businesses for success.

DevOps Supported

New Relic boosts developer productivity, enabling faster and safer feature releases and updates with advanced DevOps solutions tailored for large-scale enterprise operation. With agentic integrations like Microsoft GitHub Copilot, New Relic delivers deep observability insights, automation, and proactive alerts directly within the tools your teams use. Maximize productivity and minimize downtime with more automated, reliable deployments, and leverage closed-loop auto-remediation to fix bugs faster. Detect and resolve issues faster, optimize performance, and ensure software reliability. Enhance efficiency and accelerate deployments to deliver exceptional user experiences with the trusted solution for modern DevOps strategies.

New Relic helps organizations perfect digital experiences across every touchpoint by connecting their entire digital estate—including apps, infrastructure, networks, and user journeys—through an AI-driven, fully integrated Digital Experience Monitoring (DEM) solution that is part of our intelligent observability platform. Our advanced capabilities deliver real-time, actionable insights, enabling teams to prevent downtime, resolve issues faster, and proactively improve customer experiences. With our consumption-based model, you can scale DEM across your stack to boost user satisfaction, accelerate innovation, and drive revenue growth—just like over 16,000 customers already have.

New Relic delivers advanced Cloud and Infrastructure as a Service (IaaS) monitoring solutions tailored for enterprise-scale needs. Our unified platform aggregates data from your IaaS and Cloud providers, providing real-time monitoring, automatic alerts, and deep insights into performance. Enhance efficiency with eBPF instrumentation with New Relic eAPM, alongside customizable dashboards to optimize resource allocation, control costs, and ensure infrastructure reliability.

Log Analysis Supported

New Relic's intelligent platform is purpose-built for log analysis, empowering enterprises with instant, actionable insights from their applications and infrastructure. By aggregating logs across your entire stack in real time, it provides full-stack visibility, enabling directors and senior leaders to make data-driven decisions faster. With advanced search capabilities, customizable dashboards, and AI-powered tools, you can quickly identify trends, resolve issues, and optimize performance across mission-critical systems. Simplify log management, boost operational efficiency, and gain a competitive edge with actionable insights from New Relic Log Analysis.

Log Management Supported

New Relic Log Management simplifies how you collect, analyze, and act on your log data across applications and infrastructure. Purpose-built for enterprise needs, it provides real-time insights, AI-powered analysis, and seamless integration with telemetry data for faster troubleshooting. With customizable dashboards and advanced search capabilities, you can reduce silos, enhance visibility, and improve operational efficiency. Simplify your process and extract actionable insights with a solution designed to meet compliance and scale effortlessly.

Network Monitoring Supported

Simplify and elevate your network monitoring with New Relic's powerful solutions. Seamlessly integrate SNMP and flow data across your stack for real-time insights into performance and traffic patterns. Detect anomalies instantly with AI-powered alerts, optimize operations, and reduce MTTR with actionable intelligence. Tailored for enterprise needs, New Relic ensures your network stays efficient, reliable, and ready for action. Experience the advantage of unified, full-stack analysis and elevate your IT strategy today.

Observability Supported

New Relic empowers enterprises with intelligent observability solutions, providing unmatched visibility across your tech stack. Our AI-driven, unified data platform centralizes telemetry from front-end to infrastructure, enabling real-time insights and proactive issue resolution. With advanced tools like automated alerts, customizable dashboards, and full-stack analysis, New Relic helps you optimize performance, reduce downtime, and deliver superior digital experiences. Simplifying enterprise-scale observability, New Relic turns your system data into a strategic asset, driving operational efficiency and innovation. Start your observability transformation today.

Web Analytics Supported

New Relic's Website Performance Monitoring empowers digital leaders to protect and enhance online revenue streams by ensuring optimal website performance. This easy-to-use, no-code solution provides continuous, automated monitoring that proactively identifies and alerts on critical issues like downtime and slow load times, which directly impact conversion rates and customer satisfaction. By delivering actionable insights into key metrics, including Core Web Vitals, it enables data-driven decisions to improve user experience, optimize marketing campaigns, and maintain a competitive edge. New Relic’s platform provides the visibility needed to minimize revenue loss from poor website performance, improve marketing ROI, and ensure alignment between digital strategy and business outcomes.

Website Monitoring Supported

New Relic's Website Performance Monitoring empowers digital leaders to protect and enhance online revenue streams by ensuring optimal website performance. This easy-to-use, no-code solution provides continuous, automated monitoring that proactively identifies and alerts on critical issues like downtime and slow load times, which directly impact conversion rates and customer satisfaction. By delivering actionable insights into key metrics, including Core Web Vitals, it enables data-driven decisions to improve user experience, optimize marketing campaigns, and maintain a competitive edge. New Relic’s platform provides the visibility needed to minimize revenue loss from poor website performance, improve marketing ROI, and ensure alignment between digital strategy and business outcomes.

Categories

AI Governance Supported
AI Observability Supported
LLM Evaluation Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

DevOps Features

Approval Workflow Not Supported
Dashboard Supported
KPIs Supported
Policy Management Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Supported

Log Management Features

Archiving Supported
Audit Trails Supported
Compliance Reporting Supported
Consolidation Supported
Data Visualization Supported
Event Logs Supported
Network Logs Supported
Remediation Supported
Syslogs Supported
Thresholds Supported
Web Logs Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Supported
IP Address Monitoring Not Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Not Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Not Supported
Referral Source Tracking Not Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Not Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Integrations

AWS Trusted Advisor Supported
Amazon Athena Supported
Amazon EC2 Supported
Appvance Supported
Azure Load Balancer Supported
CentOS Supported
Chef Supported
Flagsmith Supported
Google Cloud Managed Service for Apache Spark Supported
KrakenD Supported
Lightrun Supported
Namogoo Supported
OpenReplay Supported
Quantum Metric Supported
React Native Supported
Scala Supported
Sedai Supported
Superwise Supported
WebLOAD Supported

Integrations

AWS Trusted Advisor Not Supported
Amazon Athena Not Supported
Amazon EC2 Not Supported
Appvance Not Supported
Azure Load Balancer Not Supported
CentOS Not Supported
Chef Not Supported
Flagsmith Not Supported
Google Cloud Managed Service for Apache Spark Not Supported
KrakenD Not Supported
Lightrun Not Supported
Namogoo Not Supported
OpenReplay Not Supported
Quantum Metric Not Supported
React Native Not Supported
Scala Not Supported
Sedai Not Supported
Superwise Not Supported
WebLOAD Not Supported
Claim Openlayer and update features and information
Claim Openlayer and update features and information