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About

Omega is an internally developed AI agent integrated directly into Slack to supercharge sales workflows by handling routine tasks, surfacing insights, and nudging team members toward best practices, all with minimal friction. It seamlessly connects with core tools like Slack, Google Drive, Apollo, Salesforce, and transcript systems to automate time-consuming chores, generating call agendas, summarizing expert calls, locating relevant documents, and tracking deal progression. Omega operates as a modular, multi-agent system, utilizing specialized roles orchestrated via frameworks like AutoGen to plan, execute, and validate actions within the workflow. This architecture runs on a cloud-native, serverless stack using AWS Lambda and Step Functions, enabling flexibility and scale. Observability and iteration are supported through tools like Langfuse, Promptfoo, CI/CD pipelines, and Terraform.

About

Powered by proven, award-winning AI reasoning technology, knowledge, and contextual offers, eGain Sales Advisor™ makes all your sales agents as good as your best sales agents by providing in-band conversational and process guidance. eGain Sales Advisor enables agents to provide advice based on uncovering the needs of the customer through a dialog rather than overwhelming the customer with raw product information. Expand the benefits of the solution by extending its role in self-service. When deployed for customer self-service, it can provide the same conversational guidance to customers like a live human agent would. Moreover, the solution automates the follow-on coaching and nurturing process with virtual assistant, messaging, notifications, and analytics, all unified on the same platform for connected and consistent experiences, which will help close the sale and expand wallet share over time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sales-driven teams looking for a solution to automate routine tasks, surface context-rich recommendations, and enforce sales frameworks

Audience

Leading brands looking for a virtual IA assistant to provide in-band conversational and process guidance for sales agents

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Netguru
Founded: 2008
Poland
www.netguru.com/omega

Company Information

eGain
Founded: 1997
United States
www.egain.com/sales-advisor/

Alternatives

Alternatives

eGain Messaging Hub

eGain Messaging Hub

eGain Corporation

Categories

Categories

Integrations

AWS Lambda
AWS Step Functions
Apollo
AutoGen
Google Drive
HubSpot CRM
HubSpot Customer Platform
Langfuse
Lunni
Microsoft Dynamics 365
Salesforce
Slack
Terraform
promptfoo

Integrations

AWS Lambda
AWS Step Functions
Apollo
AutoGen
Google Drive
HubSpot CRM
HubSpot Customer Platform
Langfuse
Lunni
Microsoft Dynamics 365
Salesforce
Slack
Terraform
promptfoo
Claim Netguru Omega and update features and information
Claim Netguru Omega and update features and information
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Claim eGain Sales Advisor and update features and information