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About

Order management and invoice management. NetSymm Order Express is a self-service eCommerce platform for your customers to securely place orders 24X7. Start selling online now. NetSymm Order Express eliminates errors, automates sales orders, sends order and shipment updates. Choose from a list of suppliers, view supplier product catalogs and pricing. Customers can place orders 24X7 via phone, tablet, desktop. Orders get checked and processed automatically into your ERP system. View charts with categories and products trending, and a list of most recent POs and messages Multiple reports display buyer list, POs, products, and invoices. Dashboards and reports are configurable. Allows customers to easily change quantities or products and reorder previous orders. This brings up sales. Send real-time order status such as created, in-process, invoiced, shipped - along with shipment tracking information.

About

Orderwerks is a B2B focused Order, Inventory and Fulfillment management platform offering rich features, new technology and integrations to connect your operations together. Customer Ordering, Internal User Ordering, Catalog Management, Order Management, Bulk Management Features, File Uploads, Quotes, and much more. Virtually an unlimited number of ways to customize Orderwerks to perfectly fit your business needs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B ecommerce teams in need of a complete Order Management platform

Audience

For Manufacturers, Distributors and More.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Versatility, adaptability, ease of use, great customer service, always willing to take feedback and ideas to help improve the process.
  • We love having an all-in-one system for our ordering and fulfillment. Our entire order workflow can be managed through Orderwerks. The offline feature works great for our field sales reps, as many are sometimes in rural areas where a data signal is weak. The scan and pick features help maintain a simple and accurate order fulfillment process in the warehouse. Also, the ever growing list of integrations offers great flexibility to businesses.
  • Orderwerks is extremely user friendly and is specifically designed with our company's needs in mind!

Cons

  • Can get a little confusing on the administrative end at times, but that's nothing to work about because they have great customer support that can help you anytime.
  • Only con would be in regards to the Quickbooks Desktop Integration. It isn't really something that is an issue with Orderwerks, but moreso with Quickbooks. Depending on what data is being sent to Quickbooks Desktop, there are sometimes issues with Sales Orders or Invoices not being created. But, support is very quick to resolve any problems that come up, usually within a few minutes!
  • I cannot think of any cons regarding Orderwerks. Any issues that we have are resolved immediately!

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

NetSymm
United States
www.netsymm.com

Company Information

Orderwerks
Founded: 2018
United States
www.orderwerks.com

Alternatives

Alternatives

Kentro

Kentro

Kentro.io

Categories

B2B eCommerce Supported
Order Management Supported
Procurement Supported
Quote-to-Cash Supported

Categories

B2B eCommerce Supported
Order Entry Supported
Order Management Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Not Supported
Order Fulfillment Not Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Not Supported
Shipping Management Not Supported
Special Order Management Not Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Not Supported
Customizable Invoices Not Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Not Supported
Mobile Payments Not Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Not Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Not Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Procurement Features

Asset Management Not Supported
Auction Management Not Supported
Bid Management Not Supported
Budget Management Not Supported
Catalog Management Supported
Contract Management Not Supported
Inventory Management Supported
Invoice Processing Not Supported
PunchOut Not Supported
Purchase Order Management Supported
Receiving Not Supported
Requisitions & Approvals Not Supported
Sourcing Management Not Supported
Spend Management Not Supported
Supplier Management Not Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Supported

Integrations

Fishbowl Not Supported
OpenCart Not Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Enterprise Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
QuickBooks Payments Not Supported
ShipStation Not Supported
Shopify Not Supported
Slack Not Supported
TaxJar Not Supported
WooCommerce Not Supported
Zoho CRM Plus Not Supported

Integrations

Fishbowl Supported
OpenCart Supported
QuickBooks Desktop Premier Supported
QuickBooks Desktop Pro Supported
QuickBooks Enterprise Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
QuickBooks Payments Supported
ShipStation Supported
Shopify Supported
Slack Supported
TaxJar Supported
WooCommerce Supported
Zoho CRM Plus Supported
Claim NetSymm and update features and information
Claim NetSymm and update features and information
Claim Orderwerks and update features and information
Claim Orderwerks and update features and information