NetSupport NotifyNetSupport
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NetSupport ServiceDeskNetSupport
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Related Products
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About
In today’s challenging working environments, organizations are fast realizing the benefits of mass notification technology. As a solution specifically designed to deliver one-way alerts and notifications to desktop users that cannot be skipped, ignored, or saved for later, NetSupport Notify scales to the largest of organizations with multiple sites and provides real-time status of notifications and acknowledgements − as well as delivering pre-scheduled alerts. Simple to implement and use, NetSupport Notify is the perfect choice for messaging and alerting across a LAN or WAN network. Its dedicated local notification gateways allow seamless message delivery across multiple network segments or dispersed sites without the need for network modifications or switch configuration. A true mass notification system with fast and reliable alerts, NetSupport Notify’s alerts can carry varying priorities, customizations, and delivery options.
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About
Technology plays a vital part in any organization’s success and at the heart of any reliable and effective IT environment is the help desk. In addition to supporting users’ daily IT issues, the helpdesk will also highlight recurring IT problems; enabling organizations to identify and fix the root cause and ensure a productive working environment. Easily integrated into your existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organize, manage, and answer the toughest support challenges. Its fully customizable and intuitive browser-based interface supports both desktop and mobile platforms and delivers robust workflow processes. It supplies a wealth of management reports as well as provides a customer-friendly self-service portal, all the tools needed to help technicians deliver support effectively. Solutions database enables customers to search for an answer before they log an incident.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that need a mass notification system
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Audience
Companies searching for a browser-based help desk solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationNetSupport
Founded: 1989
United Kingdom
www.netsupport-inc.com
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Company InformationNetSupport
Founded: 1989
United Kingdom
www.netsupport-inc.com/service-desk/
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Categories |
Categories |
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Push Notifications Features
A/B Testing
Not Supported
Analytics
Not Supported
Campaign Segmentation
Not Supported
Contextual Targeting
Not Supported
Device Targeting
Not Supported
Expiry Notifications
Not Supported
Geo Targeting
Not Supported
Mobile Notifications
Not Supported
Notification Scheduling
Supported
Visual Notifications
Supported
Web Notifications
Not Supported
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
No info available.
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Integrations
No info available.
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