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About

Using the NetIQ Risk Service engine, you have the option to consume both static and behavior risk metrics to adapt your users’ authentication experience and access security level. This enables you to keep access as simple as possible for your users while protecting your private information. Beyond Azure AD’s base set of multi-factor authentication options, the NetIQ Advanced Authentication framework gives you the freedom to adopt a wide variety of additional authentication types. It also enables you to secure access across your entire mix of on premises and cloud services, whether or not they reside in your Azure environment. A key component of securing your environment is ensuring authentication across all of your users’ entry points. It’s common for organizations to have multiple authentication infrastructures and policies. NetIQ Advanced Authentication offers a single framework for all of your authentication needs, providing consistent security, simplified administration, etc.

About

Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and enterprises looking for a multi-factor authentication framework to protect their users and applications

Audience

Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OpenText
Founded: 1991
United States
www.opentext.com/products/netiq-advanced-authentication

Company Information

Pindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/

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Symantec VIP

Symantec VIP

Broadcom

Categories

Categories

Integrations

Amazon Connect
Amazon Web Services (AWS)
Docker
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Microsoft Azure
Verizon Cloud

Integrations

Amazon Connect
Amazon Web Services (AWS)
Docker
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Microsoft Azure
Verizon Cloud
Claim OpenText NetIQ Advanced Authentication and update features and information
Claim OpenText NetIQ Advanced Authentication and update features and information
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Claim Pindrop and update features and information