Yodel.io

Yodel.io

YodelTalk
5.0 out of 5 stars
NetDespatch Yodel.io

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NetDespatch:

About

NetDespatch is the leading SaaS parcel data management platform for postal and parcel carriers. It enables carriers to provide leading edge web-based applications and services for their customers, that use delivery data directly transferred from order management and warehouse systems to print shipping labels, customs documentation and manifests, as well as generate any required data files. Carriers can also use the platform to make their tracking available from point of despatch to final delivery. Our primary customers are postal and parcel carriers such as Royal Mail, APC Overnight, Yodel and New Zealand Post. Carriers using our platform enable their customers to ship and track online, and to use our wide-ranging portfolio of integration services, have seen significant growth in their internet-connected customer base, considerable reductions in operational costs as well as increased customer retention.
Yodel.io:

About

The phone system for customer service teams. Yodel joins your team as a receptionist that pre-qualifies inbound voice communications and allows call management without switching tools. Collaborate on calls and enjoy the crystal clear voice quality through our battle-tested infrastructure. Get your phone system up and running in minutes. No complicated adoption from your previous business phone. Yodel integrates with over 1000 software tools so you can connect the phone with your existing workflows. Stay close to your customers no matter where they are by using Yodel’s access to phone numbers in over 100 countries. Yodel works with trusted local carriers to guarantee the best possible call quality. We deliver a reliant service uptime and a secure call infrastructure. Modern customer service teams need to deliver high quality support and ensure high customer satisfaction. Yodel removes everything that’s painful about phone systems and deliver what matters: the voice communication.
NetDespatch:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Yodel.io:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
NetDespatch:

Audience

Shipping agencies and carriers looking for a software solution to manage their shipping operations
Yodel.io:

Audience

Businesses and teams of all sizes that want a unified phone and conversation solution
NetDespatch:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Yodel.io:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
NetDespatch:

API

Offers API Not Supported
Yodel.io:

API

Offers API Not Supported
NetDespatch:

Screenshots and Videos

Yodel.io:

Screenshots and Videos

NetDespatch:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Yodel.io:

Pricing

$25.00 per user per month
Free Version Not Supported
Free Trial Supported
NetDespatch:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Yodel.io:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Yodel.io:

Pros & Cons from Real Users

Pros

  • #1- It supports Slack, Drift, Microsoft Teams and other integrations. #2- The user interface is simple and easy to understand. #3- Easy to Configure platform.
  • I really like how it is set up so a team can use it. Love how a central number can be used by a whole team.
  • It's been super nice to be able to streamline our phone calls. It's reduced our answering significantly and reduced unwanted calls

Cons

  • #1- We had an overall great experience with this platform.
  • The mobile app does not have a ton of features so it's limited.
  • It was a little challenging to implement at first but once we figured it out it's been awesome.
NetDespatch:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Yodel.io:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
NetDespatch:

Company Information

NetDespatch
United Kingdom
www.netdespatch.com
Yodel.io:

Company Information

YodelTalk
Founded: 2015
United States
www.yodel.io
NetDespatch:

Alternatives

Yodel.io:

Alternatives

KrispCall

KrispCall

4.4 out of 5 stars
NetDespatch:
Yodel.io:
DID Global

DID Global

5.0 out of 5 stars
NetDespatch:
Yodel.io:
NetDespatch:
2Ship

2Ship

2Ship Solutions
Yodel.io:
NetDespatch:
StarShip

StarShip

V-Technologies
Yodel.io:
NetDespatch:

Categories

Yodel.io:

Categories

NetDespatch:

Shipping Features

Air Shipping Supported
Bills of Lading Supported
Container Shipping Supported
Freight Shipping Supported
Ground Shipping Supported
Import / Export Not Supported
Ocean Shipping Supported
Parcel Shipping Supported
Quotes / Estimates Supported
Shipment Tracking Supported
Warehouse Management Not Supported
Yodel.io:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported
NetDespatch:

Integrations

Dialogflow Not Supported
Discord Not Supported
Easyflow Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Make Not Supported
MetaMail Not Supported
Microsoft Azure Not Supported
Microsoft Teams Not Supported
Pipedrive Not Supported
Slack Not Supported
Stackreaction Not Supported
WMS 360 Not Supported
Zapier Not Supported
Zynk Supported
Yodel.io:

Integrations

Dialogflow Supported
Discord Supported
Easyflow Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Make Supported
MetaMail Supported
Microsoft Azure Supported
Microsoft Teams Supported
Pipedrive Supported
Slack Supported
Stackreaction Supported
WMS 360 Supported
Zapier Supported
Zynk Not Supported
NetDespatch:
Claim NetDespatch and update features and information
Claim NetDespatch and update features and information
Yodel.io:
Claim Yodel.io and update features and information
Claim Yodel.io and update features and information