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About

Navimize uses proprietary algorithms to automate in-office and virtual patient flow. The platform sends automated, real-time text messages so that patients arrive only when you are ready to see them. The platform also helps you navigate new hybrid patient care schedules so that you can easily combine virtual and in-office visits. Real-time notifications inform patients exactly when to arrive, eliminating the need for a waiting room. By transitioning to a virtual waiting room, you’ll dramatically improve your patient experience, while keeping patients safe. Navimize manages your in-office and online appointment scheduling so that you can focus on giving your patients the best care. Navimize streamlines all of your notifications making it easy to send out messages based on patient journey triggers like check-in, checkout, no-show, and more. You can also send out custom notifications about copays or balances due.

About

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We did it first, and after nearly 20 years, we’re continuing to lead the way. We show practices how to improve the patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers for others to see, and then they book appointments. And all patients get regular communications that keep them connected to the practice and coming back. When practices commit to working with us, we bring all the experience we’ve gained working with 52,000 other practices to the entire process, whether it’s that first welcome email or a practice check-in five years down the road. If a practice is ready to start growing and increasing revenue, then we’re the right partner.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations in need of a tool to schedule delays and automate communication with patients

Audience

medical, dental, and vision practices

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.0 / 5
design 1.5 / 5
support 1.3 / 5

Pros & Cons from Real Users

Pros

  • None.
  • When the sync with the scheduling system is working the product works as advertised.
  • The software was alright, not the best certainly. It did automate our appointment confirmation process as advertised.
  • Works decent for text and appointment reminders for patients in healthcare offices. Integrates well too.

Cons

  • They over promise and ...underdeliver. of should i say- don't deliver. They skip meetings that they bill for and don't help at all.
  • The sync with your scheduling system is always down and it consumes endless amounts of time to restore it. During the time when the sync is down patients are not receiving their reminders. This results in fewer patients showing up and loss of revenue. The support techs only know basic elements of IT and are in way over their head. They can't understand what the problems are and therefore don't know how to resolve them.
  • The user interface was daunting, especially for our team members who did not grow up in the digital age.
  • I hate the outdated platform and is not super easy to use.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Navimize
United States
navimize.com

Company Information

Solutionreach
United States
www.solutionreach.com

Alternatives

OX. Waiting Room

OX. Waiting Room

OX. Digital Health

Alternatives

Modento

Modento

Modento Inc.
Vecna

Vecna

Vecna Technologies

Categories

Categories

Appointment Reminder Features

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Dental Features

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Healthcare CRM Features

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Medical Practice Management Features

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Optometry Features

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Integrations

DentiMax
Denticon
Nextech
OrthoTrac
PracticeWorks
Sensei Cloud
WinOMS
athenaClinicals

Integrations

DentiMax
Denticon
Nextech
OrthoTrac
PracticeWorks
Sensei Cloud
WinOMS
athenaClinicals
Claim Navimize and update features and information
Claim Navimize and update features and information
Claim Solutionreach and update features and information
Claim Solutionreach and update features and information