PrediCX

PrediCX

Warwick Analytics
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About

NaturalText A.I. helps you get more out of your data. Discover relationships, create collections, and unveil hidden insights in documents and other text-based data. NaturalText A.I. uses novel artificial intelligence technology to uncover hidden relationships in data. The software uses various state-of-the-art methods to understand context, analyze patterns, and reveal insights—all in a human-readable way. Reveal insights hidden in your data. Finding everything hidden in your text data is a difficult, if not impossible, task. With traditional search, you can only locate information related to a document. NaturalText A.I., on the other hand, uncovers new information within millions of documents, including scientific papers and patents. Use NaturalText A.I. to reveal insights in the data you are currently missing.

About

Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage and improve their operations

Audience

Contact and call centers requiring a business telephony application to improve their services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$5000.00
For SMB starting price is $5000 for basic version. Full featured version available for higher price. Academic and Startup discounts available.
Enterprises contact for price quote.
Free Version Supported
Free Trial Supported

Pricing

$495 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

NaturalText
Founded: 2015
India
naturaltext.com

Company Information

Warwick Analytics
Founded: 2011
United Kingdom
www.warwickanalytics.com

Alternatives

Textflo

Textflo

Distributed Computing Systems

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Luminoso

Luminoso Technologies Inc.
Semantria

Semantria

Lexalytics
PolyAnalyst

PolyAnalyst

Megaputer Intelligence

Categories

AI Data Analytics Supported
AI Tools Supported
Big Data Supported
Data Analysis Supported
Data Discovery Supported
Data Enrichment Supported
Data Extraction Supported
Data Mining Supported
Deep Learning Supported
Machine Learning Supported
Text Mining Supported

Categories

Machine Learning Supported
Text Mining Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Not Supported
Model Training Not Supported
Natural Language Processing (NLP) Supported
Predictive Modeling Not Supported
Statistical / Mathematical Tools Not Supported
Templates Not Supported
Visualization Not Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Supported
Graphical Data Presentation Not Supported
Language Detection Not Supported
Predictive Modeling Not Supported
Sentiment Analysis Not Supported
Summarization Not Supported
Tagging Not Supported
Taxonomy Classification Supported
Text Analysis Supported
Topic Clustering Supported

Big Data Features

Collaboration Not Supported
Data Blends Not Supported
Data Cleansing Not Supported
Data Mining Supported
Data Visualization Supported
Data Warehousing Not Supported
High Volume Processing Supported
No-Code Sandbox Supported
Predictive Analytics Supported
Templates Not Supported

Data Analysis Features

Data Discovery Supported
Data Visualization Not Supported
High Volume Processing Supported
Predictive Analytics Not Supported
Regression Analysis Not Supported
Sentiment Analysis Not Supported
Statistical Modeling Not Supported
Text Analytics Supported

Data Discovery Features

Contextual Search Supported
Data Classification Supported
Data Matching Supported
False Positives Reduction Supported
Self Service Data Preparation Not Supported
Sensitive Data Identification Supported
Visual Analytics Not Supported

Data Extraction Features

Disparate Data Collection Not Supported
Document Extraction Supported
Email Address Extraction Not Supported
Image Extraction Not Supported
IP Address Extraction Not Supported
Phone Number Extraction Not Supported
Pricing Extraction Not Supported
Web Data Extraction Not Supported

Data Mining Features

Data Extraction Supported
Data Visualization Not Supported
Fraud Detection Not Supported
Linked Data Management Supported
Machine Learning Supported
Predictive Modeling Not Supported
Semantic Search Supported
Statistical Analysis Not Supported
Text Mining Supported

Deep Learning Features

Convolutional Neural Networks Not Supported
Document Classification Supported
Image Segmentation Not Supported
ML Algorithm Library Supported
Model Training Not Supported
Neural Network Modeling Not Supported
Self-Learning Supported
Visualization Not Supported

Natural Language Generation Features

Business Intelligence Supported
Chatbot Not Supported
CRM Data Analysis and Reports Not Supported
Email Marketing Not Supported
Financial Reporting Not Supported
Multiple Language Support Supported
SEO Not Supported
Web Content Not Supported

Natural Language Processing Features

Co-Reference Resolution Not Supported
In-Database Text Analytics Supported
Named Entity Recognition Supported
Natural Language Generation (NLG) Not Supported
Open Source Integrations Not Supported
Parsing Not Supported
Part-of-Speech Tagging Not Supported
Sentence Segmentation Not Supported
Stemming/Lemmatization Not Supported
Tokenization Not Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Supported
Model Training Not Supported
Natural Language Processing (NLP) Not Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Not Supported
Templates Supported
Visualization Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Not Supported
Graphical Data Presentation Not Supported
Language Detection Not Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Not Supported
Tagging Supported
Taxonomy Classification Not Supported
Text Analysis Supported
Topic Clustering Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Not Supported
Sentiment Analysis Supported

Integrations

Freshdesk Not Supported
SAP Business One Not Supported
SAP Store Not Supported
Salesforce Not Supported
Zendesk Not Supported

Integrations

Freshdesk Supported
SAP Business One Supported
SAP Store Supported
Salesforce Supported
Zendesk Supported
Claim NaturalText and update features and information
Claim NaturalText and update features and information
Claim PrediCX and update features and information
Claim PrediCX and update features and information