isLucidLucid Agreements
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Related Products
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About
Arm yourself with an easy-to-use, enterprise-class software that will help you scale and deliver perfect retail execution whether you have dozens of people in the field or several thousands. No development time, no on-premise installation. Our dedicated Professional Services team will assist you with configuration, on-boarding, and training so you can be up and running in just a few weeks. Take advantage of regular product updates at no additional cost so that you can bolster your execution efforts. Reduce dependencies between operations and IT. Focus your time on executing outstanding retail programs. Your dedicated account manager will be by your side to help you garner the most value from our software according to how your organization operates.
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About
isLucid is an AI voice agent platform for call center automation, handling inbound and outbound phone calls without human agents. It automates customer support, appointment scheduling, order processing, lead qualification, and follow-ups with natural, human-like conversations.
The platform combines Voice AI and Smart Analytics to deliver real-time call insights, sentiment analysis, and performance monitoring. Each call improves future interactions, creating a scalable, self-learning system.
isLucid supports 100+ languages, deploys in as little as two weeks, reduces call handling costs by up to 70%, and provides 24/7 availability with zero wait times. It is used in BPO, healthcare, financial services, telecommunications, insurance, retail, and real estate.
For high-security environments, isLucid offers on-premise deployment via dedicated hardware with no cloud dependency.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone searching for a retail execution solution
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Audience
isLucid is built for mid-sized and enterprise organizations across healthcare, financial services, telecommunications, retail, insurance, real estate, technology, and BPO sectors that handle high volumes of customer calls and want to automate phone operations while reducing costs and improving customer experience.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNatural Insight
Founded: 2003
United States
www.naturalinsight.com
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Company InformationLucid Agreements
Founded: 2020
Lithuania
islucid.com
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Categories |
Categories |
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Task Management Features
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
Retail Execution Features
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Task Management Features
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
Team Communication Features
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
Transcription Features
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding
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Integrations
Azure DevOps
Jira
Microsoft Teams
Zapier
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