MyTime vs. Smart Scheduling Comparison


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About MyTime is an all-in-one cloud software built for multi-unit enterprises and franchises. Pet, retail, salons, barbers, med spas, yoga, and fitness businesses use MyTime to grow and manage their business. Our centralized platform integrates appointment scheduling, billing, marketing, inventory, custom reporting, and branded mobile apps. MyTime's user-friendly interface brings simplicity to running your business. Your staff can access an easy-to-use system and can elevate the customer experience. Built-in marketing features help keep your appointment book full, and other capabilities automate many aspects of operations. The MyTime platform is uniquely designed for multi-location businesses with rich reporting, corporate-level controls, and more. Other features include digital forms, inventory management, reputation management, and enterprise custom reporting.	About Don’t spend your day on the phone, our unique online booking system allow customers to make and change appointments from the comfort of their own computer. Managing your appointments has never been easier. Our simple drag & drop calendar lets you quickly add appointments, change times or assignments, and see the full schedule at a glance. Enter your employees’ schedules and add or edit services with just a few clicks. The online booking system updates in real-time, so you always know who’s working and what customers are scheduled. Designed to run on any platform, mobile device, tablet, or computer. We’re web-based, which means that there’s no need to install an app or download any software. With Smart Scheduling, you’ll never miss a booking again. Offer more personalized service by tracking all your clients’ details, including past appointments, preferences, contact info, and more.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Appointment Scheduling and POS solution for companies	Audience Salons and spas that need a scheduling solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $89 per month Free Version Free Trial	Pricing Free Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros I can hyperlink to a button on any email, my fb pages, or website. Customers can click in it, choose and book a service, choose which groomer (if applicable) find the next available, or book their next 6 months ahead if they choose to. They add their details on the first booking , which automatically creates their customer card on file. If you don't want clients to self book, you can book them from any laptop or phone etc by logging in. You can set your staff shifts, and staff can arrange their own hours if you choose to allow that. You can change, move or add info to any appointment notes, and you can print out, or screenshot all upcoming appointments for a client and send to them by text. You can do the same for staff and their daily, or weekly client appointments. You can printout all future or past booking payments, or choose to print all no shows, weekly, daily, yearly figures. You can when you set it up, put the percentage that groomer gets paid for that service. You can print out their daily or weekly income, or what they brought in for the business etc. Amazingly, it's free. If you want email reminders to go to clients, it's free. SMS is a couple of cents. This is an incredibly simple and user friendly system. It doesn't mark who has paid, but that's just so easy for me to define via the drop downs of status. I love it so so much, and recommend it to all small business people I know, in the service, or retail sectors. Cons It's frustrating that I can't view a month at a time for a staff member at once, on mobile phone simply to view days with zero bookings or days off. I can view a week though, so it's not a deal breaker. On mobile, you can't book an appointment from the client cars. You have to go back out and in to the calendar. Calendar and client overview buttons are right down the bottom, they should be on top, or as a quick button. On mobile, clicking the back button, which is used for every other website or app in the world, actually throws you out of the site, and you have to log back I'm again. Frustrating when it happens ten times trying to book a new client in on the phone, while being busy. It would be great to have a paid option, where you can add client profile pic, and or update pics. I.e. last groom finished look, or the one they send of how they want dog to look. And you could add docs to their file. Vet details, animal history, updates and reports etc. You can't receive responses from those clients that absentmindedly, respond to the SMS number. If you could add your own number, and pay an sms charge, to have those auto forwarded to your phone. Some clients get really confused by this. I would love it if you could provide it as an app front entry into the system for owners, and a booking app, for clients. The number of staff you can have is very limited. Even if a premium service could allow you more would be great. Our business does a variety of things within it, so instead of having a page for each staff I use the staff areas, as the different parts of the business instead. Apart from that, it's awesome.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information MyTime Founded: 2011 United States www.mytime.com	Company Information Smart Scheduling United States smartscheduling.com
Alternatives SimplyBook.me	Alternatives TimeSchedule BM Tec
Acuity Scheduling Squarespace	Acuity Scheduling Squarespace
Yocale	BookSteam
Zenoti Zenoti Software	Full Slate
Square Appointments Block View All	Reservio View All
Categories Appointment Scheduling Barbershop Fitness Massage Therapy Medical Spa Pet Care Pet Grooming Point of Sale Retail POS Systems Salon Scheduling Spa Yoga Studio	Categories Appointment Scheduling Salon Spa
Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Salon Features Appointment Management Booth Rental Client Profiles Employee Management Inventory Management Loyalty Program Multi-Location Payroll Management Point of Sale (POS) Recurring Appointments Spa Features Appointment Management Client Management Employee Management Inventory Management Loyalty Program Membership Management Online Booking Payroll & Commission Point of Sale (POS) Show More Features Barbershop Features Appointment Reminders Appointment Scheduling Client Profiles Email Marketing Employee Management Inventory Management Loyalty Program Payroll Management Point of Sale (POS) Wait List Management Fitness Features Attendance Tracking Billing & Invoicing Check-In Manager Class Management Contract Management Employee Management Event Management Inventory Management Marketing Management Membership Management Point of Sale (POS) Reservations Management Massage Therapy Features Appointment Management Billing & Invoicing Client Management Email Marketing Employee Management Gift Card Management Multi-Location Point of Sale (POS) Practice Management SOAP Notes Medical Spa Features Appointment Management Before & After Pictures Client Management Gift Card Management HIPAA Compliant Inventory Management Package Creation Pet Grooming Features Appointment Reminders Appointment Scheduling Billing & Invoicing Client Management Commission Management Inventory Management Mobile Grooming Point of Sale (POS) Recurring Appointments Services List Staff Management Point of Sale Features Barcode Scanning Commission Management Cryptocurrency Support Customer Account Profiles Discount Management eCommerce Integration Electronic Signature Gift Card Management Loyalty Program Multi-Location Restaurant POS Retail POS Returns Management Retail POS Systems Features Barcode Scanning Commission Management Discount Management eCommerce Gift Card Management Inventory Management Loyalty Program Support Pricing Management Returns Tracking Sales Tracking Touch Screen Scheduling Features Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Management Class Scheduling Employee Scheduling Facility Scheduling Group Scheduling Interview Scheduling Meeting Room Booking Multi-Location Online Scheduling Payment Processing Real-time Scheduling Reservations Resource Scheduling Room Booking Management Yoga Studio Features Class Scheduling Facility Scheduling Inventory Management Member Management Online Payments Staff Management	Salon Features Appointment Management Booth Rental Client Profiles Employee Management Inventory Management Loyalty Program Multi-Location Payroll Management Point of Sale (POS) Recurring Appointments Spa Features Appointment Management Client Management Employee Management Inventory Management Loyalty Program Membership Management Online Booking Payroll & Commission Point of Sale (POS)
Integrations Cloud9 Payment Gateway Facebook FetchDesk AI Google Calendar Google Maps Instagram Microsoft Outlook QuickBooks Online QuickBooks Online Advanced View All 10 Integrations	Integrations Cloud9 Payment Gateway Facebook FetchDesk AI Google Calendar Google Maps Instagram Microsoft Outlook QuickBooks Online QuickBooks Online Advanced
Claim MyTime and update features and information Claim MyTime and update features and information	Claim Smart Scheduling and update features and information Claim Smart Scheduling and update features and information