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About

Multipass is an all‑in‑one event ticketing platform that enables organizers to streamline every stage of their in‑person and virtual experiences through seamless tools for ticket sales, membership management, attendee engagement, and analytics. Users can create multiple ticket tiers, public, members‑only, or password‑protected, apply promo codes, schedule time‑limited sales and package deals, and automate referral payouts and income splits. The system issues QR‑code and NFC‑enabled digital or physical tickets, supports on‑the‑spot door sales via mobile app with name lookups, and integrates e‑sign waivers at sale or entry. Membership features include custom application workflows, member referrals, recurring billing, and targeted email capture for VIP access. Built‑in SMS and email communications let organizers send last‑minute updates, sync audiences with MailChimp, and export customer data for CRM integration.

About

SimpleTix is the leader in Timed-Entry Ticketing Solutions for your attraction. Whether you are looking for timed entry ticketing, setting capacity limits, or reserved seating, we’ve got you covered! We work with museums, zoos & gardens to keep their staff and patrons safe while social distancing guidelines are in place. SimpleTix is the only ticketing app with full Square integration. EASY TO INTEGRATE Built for the tools you already use SimpleTix integrates “out of the box” with Square, Stripe, Heartland, and Authorize.net payment gateways. Also integrates with popular tools like MailChimp, ActiveCampaign, Salesforce, Google Sheets, Zapier, Integromat, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Event organizers and community managers who need an integrated platform to create, sell, and manage tickets and memberships while engaging attendees across in‑person and virtual experiences

Audience

We work with farms, museums, zoos & gardens to keep their staff and patrons safe while social distancing guidelines are in place.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.25 per ticket
Online 79¢ + 2% per ticket
On-site 25¢ per ticket

Virtual & Livestream Events
Only 50¢ per registrant. Flat-fee.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Great support, very responsive. Super easy to use. Cost-effective. Payment processing integrations. Zoom integration.
  • So easy to use, very user friendly. Also, great customer service! Fast and friendly, totally understood our needs.
  • Exceptional customer service, great end-user interface for our customers, effective ticket-scanning app, efficient event setup process, clean administrator user interface, and the best-possible pricing structure for our operation.
  • Easy to use, not cluttered with excess features. Works well on mobile and PC. Company is responsive to support requests.
  • Team was responsive and helpful with questions, new interface was clean and easy to use. I really like the feature of being able to import guests and then being able to find your attendees and resend/download the ticket if they cannot find them. The easy entry app is great to use and tracks everyone you scan in.

Cons

  • Nada, really. I haven't found one thing I dislike about the platform.
  • I have NO complaints! This is perfect and so easy!
  • Ticket-scanning app (Event Organizer) can be buggy every once in a while, ticket checkout landing page is not fully customizable, full customer information does not pull in to our payment processing system (Square), not able to pull entire order/attendee list for a single event that has multiple event times (eg, ten events at a single venue over the course of three weeks).
  • The prior version (several years ago) had some issues, but the current version works very well and we have no complaints.
  • Needed to have their team customize the ticket design- we couldn't do that ourselves. Tickets do end up landing in junk email folders after being sent out.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Multipass
United States
www.multipass.com

Company Information

SimpleTix
Founded: 2010
United States
www.simpletix.com/

Alternatives

Alternatives

TicketSpice

TicketSpice

Webconnex

Categories

Ticketing Supported

Categories

Box Office Supported
Event Check In Supported
Event Management Supported
Registration Supported
Reservations Supported
Ticketing Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Event Check In Features

Attendee Segmentation Not Supported
Badge Printing Supported
Data Import / Export Supported
Data Synchronization Not Supported
Guest List Management Not Supported
Guest List Search Not Supported
Lead Capture Not Supported
Multi-Event Supported
QR Codes Supported
Reporting/Analytics Supported
Ticketing Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Not Supported
Room Block Management Not Supported
Social Media Promotion Supported
Sponsorship Management Not Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Not Supported

Registration Features

Activity Registration Supported
Attendance Management Supported
Badge Management Supported
Calendar Management Not Supported
Class Registration Supported
Contact Management Not Supported
Event Registration Supported
Form Builder Not Supported
Group Registration Supported
Marketing Management Not Supported
Online Registration Supported
Onsite Registration Supported
Payment Processing Supported
Refund Automation Supported
Self Check-In Supported
Surveys & Feedback Supported

Integrations

Mailchimp Supported
ActiveCampaign Not Supported
Authorize.Net Not Supported
Axis LMS Not Supported
Braintree Not Supported
DonorDock Not Supported
DonorPerfect Fundraising Growth Platform Not Supported
Easyflow Not Supported
Eway Not Supported
Heartland Payment Processing Not Supported
PayPal Not Supported
Square Appointments Not Supported
Square Card Reader Not Supported
Square Online Not Supported
Square POS Not Supported
Square for Retail Not Supported
Stripe Not Supported
Wufoo Not Supported
Zapier Not Supported
Zoom Webinars Not Supported

Integrations

Mailchimp Supported
ActiveCampaign Supported
Authorize.Net Supported
Axis LMS Supported
Braintree Supported
DonorDock Supported
DonorPerfect Fundraising Growth Platform Supported
Easyflow Supported
Eway Supported
Heartland Payment Processing Supported
PayPal Supported
Square Appointments Supported
Square Card Reader Supported
Square Online Supported
Square POS Supported
Square for Retail Supported
Stripe Supported
Wufoo Supported
Zapier Supported
Zoom Webinars Supported
Claim Multipass and update features and information
Claim Multipass and update features and information
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Claim SimpleTix and update features and information